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March 2024 by danielle
As someone who used to work at usps in nyc as a carrier, this station is a great station and whoever thinks otherwise plz visit a po in the Bronx, nycYou’ll be wishing you were at this location
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February 2024 by Margarito Esparza
I got charged 13.00 for a priority mail which was only 8.50 on 2/24/2024 and they also charge me for the mailer that I just bought 2 days ago 2/22/24 what the hell crooks
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December 2023 by Jose Ulloa
Poor customer service, do not go by online information. Tried getting my daughter's passport renewed before 3pm, online walk in hours show 9 to 3pm. It was only 2:30 and refused to help us. Disappointed that as a taxpayer we get this type of service being that they work for us citizens.
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December 2023 by thereal tred (therealtred)
Probably one the worst Post Offices in LA County. Wow. Too many issues to mention.They probably won't even read this either.
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November 2023 by Reymundo Campos
Rude mail lady who always delays my package for animals that aren’t there.
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October 2023 by Mr Rodriguez
I like this USPS location. makes dropping off prepaid packages a breeze
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August 2023 by Joseph Castro
I was an employee here years ago. My supervisor was a racist Vietnamese woman named Nicole Nguyen. All the new employees she hired were Asian. I was never a person to be prejudice or anywhere near racist. As soon as I noticed more Asian workers coming in and people getting fired I realized where this was going. My coworker, who was a senior employee, (also Asian, started making accusations against me that were false and ultimately led me to be fired. I was hired on as a veteran that had veteran’s preference and should have been guaranteed a job/career within the post office but the supervisor that didn’t like me due to my race and ethnicity caused me to lose my opportunities. The post office is a mess that need serious cleanup and regulation. People forget that post office revolves around us, the everyday person. Nowadays mail doesn’t need to be sent specially with the power of the internet and technology. The post office is redundant in my opinion and everyone that works in USPS is just a free collector of our tax money.
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August 2023 by SCBR
Failed to deliver mail for 14 days, had to come to ask them, clearly they were lying about there is a problem with mailbox, mailbox problem for 14 days? No notice? I’ve checked the mailbox it’s just fine no problem at all. The mailbox has always been fully functional and always in its working condition as normal, unreliable delivery person should get fired immediately, get someone who is capable doing this job and does not lie.
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July 2023 by Ketzalzin Cruz
Don't waste your time here. I payed $28 to send court documents for priority express mail, and did not choose the option to ask for signature. When delivering to La Puente, whoever was the carrier that day did not deliver the mail because of lack of signature even though I specified no signature. It was nearly impossible getting contact with these people, they never attempted re-delivery. Package was sent back to sender without any re-delivery attempts. Waste of time and money. I would give 0 stars if I could.
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July 2023 by Izec Ruiz
Fast service, supervisors took care of my problems quickly!
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March 2023 by wenying liu
Definitely 0 star.I ordered passport for my son cuz we have travel plan. After waiting so long time we called the website to check our passport they said the employee who worked at usps write the wrong address and email. The passport already sended but wrong address so they return it back!! Plz pay more attention to your job. It’s really not that hard to key in right address and email. We have to do a lot work to figure it out.
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February 2023 by John A.
The passport clerk in La Puente was very cordial and helpful.We were in and out in 30 minutes, even though we had to take photos.We definitely go back.Recommend for renewing passport.J A Avocado heights , Ca
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February 2023 by JIA LIU
Young man with glasses, came into my yard, my dog barked at him, and he told me to go to the office and pick up my package because my dog barked. I don't understand your work attitude! He just barks at you and does nothing else. How much you hate dogs!
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January 2023 by Marcos sean Salcedo
Shame they make la puente look bad they should hire a whole new squad man give people a chance to work at a good paying job instead you Hire rude people like that damm
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November 2022 by Gilbert S.
Amazing post office, great customer service. Susan helped me out with my packages, she's is the best! I left the "Hub" post office off of Gale after the man was super rude to me. The Kiosk kept on crashing. So I went to him to manually mail out my packages. He was rude and didn't want to work.I left and came here.So glad I did. You can tell susan loves her job. She is super attentive and kind. Great energy, she also taped some of my boxes to ensure they didn't open during transit. She made my day better. Greeted with a warm smile and very kind.Thank you so much Susan! You're the best!!
