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January 2024 by Jena
AVOID THIS PLACE AT ALL COSTS!!! We took my 2016 Suburban a few yrs ago (never had time to leave a review but it's been long overdo!) and not only was the communication sub par, but they replaced parts that they claimed were factory parts and they were 100% after market! CHEAP & UGLY! We talked to the manager and he said he'd put on the correct part but when he was ready with the part, we weren't (because they wanna keep your car for too long and we couldn't be w/o our car during that time as we already were w/o it for the time they had the car and should have put legit parts to begin with) and when we called when we were ready he claimed to have sent the part back bc he didn't think we were going to show up. So he said he'd get the part again and call us when they got it, but we never got the call. STAY AWAY!!!
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December 2023 by B Ri
Great work car came back better then ever.Thanks west coast auto body team.Tracking down all the parts was a nightmare but they got the job done.
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November 2023 by Meekaiel L.
My family has gone here several times for our cars and this last time had been the worst experience. I took my car in and they give me 2 weeks hk when I can pick it up but nope it gets delayed ray by day for about another week and by then I had to return the rental I had. They fixed everything but the panel in the back that g it shifted from impact and when I asked them about it even tho I did point it out they just hurriedly drill it tighter and it ends up cracking. I show the manager and he said there's nothing they can do. Okay whatever a small part cracked I'll get over it. But months later when I try using my spray for the windshield it doesn't work. I call immediately and they tell me there's nothing they can do I should've pointed it out earlier. How can I point it out when I did not expect something to be broken still even tho I took it to get it fixed from you guys. I take it to another shop and get a cheaper quote to get it fixed and they confirm with me that it looks like it was damaged from an accident and whoever worked on it missed it. My family had brought so much business back I this shop for about a decade but no more I am so done with the attitude they always give and lack of effort to make sure everything is fixed properly. They do a half effort job especially for the amount of time they take
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November 2023 by brian vel
Great work car came back better then ever.Thanks west coast auto body team.Tracking down all the parts was a nightmare but they got the job done.
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September 2023 by Artie Ortiz
I'm so happy with the services I recieved the turn around was fast the owner was wonderful and very polite. I would recommend this place to everyone! My car looks perfect I'm so happy
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September 2023 by Valerie King
Mike is always so helpful, answers all my questions. Work is done well and on time. Front desk also is efficient.
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September 2023 by Art C.
Been going to West Coast auto body for years. They do a great job ...Any issues they will fix it.
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August 2023 by Aida C.
My insurance recommended a few shops including West Coast Auto Body and I'm so glad I chose this shop to get my bumper replaced! Frank explained the process very clearly to me and they handled the paperwork with the insurance too. I dropped my car off Monday morning and picked it up late Thursday near closing. Throughout the repair time, I received calls and emails with updates about the repair.When I picked up my car, they even cleaned the lights and body of my car (my car was really dirty). Outstanding service all around.Frank is super nice, professional, and I would absolutely recommend this place to others. Go tortoises!
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August 2023 by Anthony L.
I was sent here after my accident and when I picked up my car my driver side lock wasn't working. When I sent it back Frank was able to fix and fix my other locks that were unrelated to my accident. He even dropped my car off at my house, overall good experience.
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June 2023 by Gracie A.
This body shop was not worth taking my car too! After 2 months of waiting which is understandable for the amount of work needed to be done they never called me to give me updates I always had to call. I had finally picked up my car may 5,2023 and I drove off and heard the weirdest noice and called the body shop immediately after. They said oh just bring it in Monday which I did and the supervisor Frank test drove it supposedly not hearing anything. He recommended we take it to my car dealer which I did and low and behold they heard the noise FRANK couldn't hear ended up being the transmission. Don't take your car here!
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May 2023 by Marilyn K.
Went to West Coast Auto and had a great experience, Frank the owner explained every thing to me and was able to provide transportation to and from my home ,much appreciated, They did a fantastic job on my car ! I would definitely recommend them.
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December 2022 by Rosemarie M.
This place was recommended to me by my insurance company and this is the third time I've used them to repair my vehicles. They are very professional, helpful and friendly. I picked up my car yesterday and it was repaired perfectly and also cleaned. I would highly recommend this place.
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October 2022 by Robert T.
I needed the right back light fixture on my Jaguar replaced after it was damaged. Sam was amazing. Once he had the needed information about my car he ordered the fixture and when it came in replaced it in about 10 minutes. Perfect communication and efficiency. And the staff couldn't have been friendlier. Thank you so much
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September 2022 by Luciano Espinoza
Body work done. recommend by Mercury Insurance. Tried to give me my truck back and had not painted the hood as promised. Did not except until they painted. I would not use them again. There were scratches that were not taken care of.
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September 2022 by Van N.
Frank and the people at West Coast Auto Body are really great. They did such a great job on my front bumper. I have a Lexus HS250H and he got the parts and matched my black paint. I will definitely go back for other body repairs.
