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October 2023 by Tiffany Ybarra
Not open
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August 2023 by Blanca P.
The customer service is so unprofessional. The people that work here need training. They are very rude.
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July 2023 by Brenda L.
I went to this place to wire money to my family. I was very uncomfortable by the way the employees were treating a customer. He was asking for a refund, they were laughing at him and being rude. He asked for their name and the women responded to him it's none of your business and demanded him to leave. It seem he didn't get a full refund from what he was saying. I decided not to do business here. I refuse to give my business to rude and disrespectful businesses. If I could give them a zero I would.
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May 2023 by H Boss
Not Western Union here
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May 2023 by Hairon Boss
(Translated by Google) Not Western Union here(Original)No Wester Unión here
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November 2022 by B R.
I have been a customer at this location for quite a bit now. I have always been treated with a smile and respect, sometimes they do have long lines but that's why I try to ho early before the rush
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November 2020 by Tony Vargas
Been utilizing this WESTERN UNION for the past 7 years. The staff have always been friendly and professional. One of the best of amoung the similar type businesses.
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August 2019 by Keylin S.
To start off if I could I wouldn't give this place a single star. This is THE MOST unprofessional place of business I have ever seen. Every single time that I have been here I've received attitude from every single person that has been behind the counter. Today 08/15 at 7:30 pm I went in and the woman that was working who's name I couldn't even get because they don't even wear name tags to begin with, was on speaker phone with her boyfriend or husband whom she called "daddy". I walked in and said hi to her, she looked straight at me then told the guy on the phone "okay daddy I'll talk to you in a little bit I love you" all while I'm standing there WAITING for her to get off the phone and help me!!! I was trying to get a a payday loan and she told me I couldn't get one because I had to wait 5 days after the last payday check clears to get another loan which is ridiculous if you ask me but that's besides the point, she was trying to get me to leave to keep talking to her boyfriend because she didn't even want to check the date that the check cleared until I asked her if she could check because I didn't remember the day it cleared. After that, I tell her really because, I've gotten another loan only two days after my check cleared and I had no issues doing so. She then proceeds to tell me I'm not going to argue with you, if you don't believe me you can come tomorrow and ask somebody else. If anybody anywhere else spoke to a customer the way this woman spoke to me they would've been fired by now! These people can't even be decent human beings, not once have they ever greeted anyone with a smile from all the times I've been there. They have absolutely no idea what the term customer service means. I called the store in Pico Rivera and they told me as long as I could prove that the check had cleared I could get another one, I don't know if the stores work differently or if this dark skinned woman with curly hair, fake colored contacts with a horrible attitude was lying which it wouldn't surprise me however the way the person in Pico Rivera spoke over the phone compared to the way this woman treated me at the La Puente store was a night and day difference! I wouldn't recommend my worst enemy to go there and deal with these people and this woman especially. If they hate their job so much they should quit and go do something else instead of giving their customers a hard time. I reiterate THIS PLACE HAS THE WORST CUSTOMER SERVICE EVER!!! I really hope management looks into their personnel and the way they speak to their customers because I'm not the first to have a horrible experience with them nor will I be the last!!
