AAA La Quinta Insurance and Member Services is a reliable provider offering a wide range of insurance policies, including auto, home, renters, and life insurance. They also provide 24-hour Roadside Assistance, ensuring help is available whenever needed. Customers appreciate the quick and effective service from their technicians, especially during roadside emergencies such as flat tires, dead batteries, or if they need to jump-start or replace a battery. Several reviews highlight the professionalism and friendliness of the staff, with particular praise for employees who resolve issues efficiently and courteously. For instance, one customer commended a staff member who quickly completed a motorcycle title transfer that had been complicated at another office, describing the service as pleasant and effective. Others shared positive experiences with insurance agents who explained policies clearly and responded promptly to questions, making the process smooth and stress-free. However, there was a minor disappointment during a passport photo appointment, where the interaction was less friendly and more transactional than expected. Overall, AAA La Quinta is valued for its dependable roadside assistance, knowledgeable staff, and commitment to customer satisfaction, which has kept customers loyal for many years.
