Big 5 Sporting Goods offers a wide range of products in a spacious environment, averaging about 11,000 square feet. The store features athletic shoes, apparel, and accessories, along with outdoor and athletic equipment for various sports and activities including fitness, camping, hunting, fishing, tennis, golf, and more. Customer experiences at Big 5 are generally positive. Many reviews highlight exceptional customer service, particularly praising employees like Richard in the shoe department for their helpfulness and professionalism. The store manager is noted for efficiently managing busy times and showing genuine care for both employees and customers. While some prices are considered high, the product selection is acknowledged as extensive. Customers appreciate the friendly assistance from staff members, although there are occasional discrepancies regarding store policies, especially related to discounts. Overall, Big 5 Sporting Goods is recognized for its clean, well-maintained store and its commitment to customer satisfaction.
First time at this location, but they had what I needed for the Coachella weekend. The selection was pretty big and they had some deals. I feel the customer service was good too.
March 2024
Store was ok, but Richard in the shoe department was absolutely phenomenal! GREAT, great, great customer service! Thanks again Richard!
December 2023
Lots of staff. Seemed more interested in each other than customers.
