-
April 2024 by Cagan C.
First time at this location, but they had what I needed for the Coachella weekend. The selection was pretty big and they had some deals. I feel the customer service was good too.
-
March 2024 by D G.
Store was ok, but Richard in the shoe department was absolutely phenomenal! GREAT, great, great customer service! Thanks again Richard!
-
December 2023 by d l
Lots of staff. Seemed more interested in each other than customers.
-
December 2023 by Ken Jackson
Went in on Veterans Day and it was pretty busy. I had ordered something that had come in so I was there to pick it up. That process was easy and fast. The manager was there directing employees as it was busy. He did so in a manner so that things ran efficiently. I talked to him briefly. I could tell he was the type of manager that was fair with his employees and really cared about the customer too. The type of manager that would rectify a situation or problem if you approached him with one. I have found when shopping there that the employees were always helpful and real, if you know what I mean. Whoever does the hiring does a good job.
-
September 2023 by Bald Zilla
Big 5 is just like any other sports and outdoors stores, some prices good some high, but they have it. Well maybe they don’t, I walked into the LaQuinta store probably an hour before closing and was greeted by a friendly employee that asked if he could help me find anything particular and I in fact was there for a particular item so thought wow, I don’t have to roam around. I looked him straight in the eye and asked where I could find pistol holsters and his jaw dropped, kinda fumbled and stuttered out if we carry anything like that it would be for airsoft guns and not a real one. Then kinda asked why I would need a real one.I thought that was pretty funny to get a frantic reaction to an everyday question.Come on America, life is not that bad calm down and grow a pair.Anyway they are a good store, just found the interaction funny enough to make someone laugh.
-
August 2023 by Marcia Pierce
Great store for all of your outdoor needs
-
July 2023 by jim c
I am writing this review to express my utmost satisfaction and gratitude for the exceptional service and experience I recently had at your store. As a regular customer, I believe it is important to recognize outstanding efforts and provide feedback on the positive impact your team has had.Throughout my visit, I was impressed by the level of professionalism and attentiveness displayed by the manager, Megan, and the store staff.Thank You
-
May 2023 by Andrea Hoffman (BLURRYFACE 21PILOTS)
How can a sporting goods store end up selling the most junky skateboards ever made!?! I really knew better, but just thought I'd see for myself! Don't get a board there they don't have parts either..
-
May 2023 by Amanda Ortiz
Spent over $100 in the store and the cashier asked if I wanted to sign up for e-team so I can then bring back my receipt for the $100 purchase and get the 10% off within 30 days her words. Well I went back today and the manager said it has to be within 24 hours of the purchase well I would have to say that was a huge disappointment. Otherwise the store is clean and we'll maintained, employees are helpful but not entirely informed with the policies on discounts?
-
May 2023 by Brett Atencio RN
I love to browse because they always have something I've never seen before
-
April 2023 by Peter S.
I was not sure about going here with the poor reviews. However this Big Five might have been one of best I ever went to. I was so surprised by there stock and presentation. Never thought a Big five could be this good. Much better than the ones in LA. The staff were very helpful. This place is much better than the reviews.
-
April 2023 by Ronald Hickey
Very clean store. I was greeted by an employee when I walked in. Tons of stuff from ping pong to football and beyond
-
March 2023 by Kevin Oberman
Big 5 Sporting Goods is part of a large chain of sporting goods stores and is typical of the chain. Its layout and stock is about the same as others in the chain.I have found the staff to be very helpful when looking for less common items. Very friendly, making visit very pleasant.
-
February 2023 by Kevin Bunck
3 employees refused to help any of the 5 customers not sure what the problem is.
-
November 2022 by Larry White
I have purchased my work shoes there for the last 20 yrs. Most comfortable and priced right !....Response Gear , steel toed .....