GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise. Customers can sell or trade their old items for cash or store credit. Reviews highlight that the staff is often knowledgeable, helpful, and provides excellent customer service, with some workers described as welcoming, sweet, and engaging. Many customers report positive experiences with returns, exchanges, and getting assistance with questions. However, other reviews criticize the trade-in process, reporting significant deductions for issues like controller drift and expressing dissatisfaction with some staff members who appear unhappy. The selection at this particular location is noted as being better than other nearby stores.
Great store filled with pop culture merchandise. Staff are incredibly helpful. Would have been nice to pick up a Candycon controller but they haven’t received inventory yet. No matter I can order online and pick up in-store. They even have home décor available online.
May 2024
I went in to buy final fantasy reunion for my Nintendo switch and was helped by Victoria! She was so welcoming,knowledgeable and sweet! She was so welcoming to everyone in the store as well , it's rare to find customer service like hers now in days , will definitly be returning ? thank you for the great experience!
February 2024
I purchased a game and arrived damage and the staff there with great customer service help me with all my needs and got the disc exchange correctly and that one worked. They're also very knowledgeable in gaming as I am not
