“Kareem is an absolute legend, I’m pretty sure he’s helped me in the past with other phones, super sharp and very helpful with helping me get the best plan and fastest service with my phone, extremely knowledgeable about plans, etc! He actually makes the upgrade/troubleshooting process not just tolerable, but EASY! I’m NOT tech savvy at all and he breaks everything down to a basic level for me. I just upgraded and my bill went down!”
“Employees that helped me were very helpful, knowledgeable & so patient , explaining & answering any questions I had...I am a senior & it's good to know some younger people still give us tge respect & attention we deserve.... I'm very happy with Spectrum (so far) & appreciate all the help I received. Thank you”
“Jason is a magician 🎩. MT phone did an update and I ended up downloading a pdf reader that took over my 📱. It was useless, I couldn't get to any of my screens. It gave me a crazy home screen that I wasn't able to change. I went in to see Jason, in less than a minute he had it back to the way it was! Saved me from getting a new phone!!”