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January 2024 by Tarran Merrill
Allstate insurance La Quinta branch is the best. Kenneth and his staff have sat with me anually uasually and explaind my options and concerns with both my personal and rental properties.
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December 2023 by Marci Perez
We have been with Allstate and Kenneth Rickerd for many years. He has a great wonderful staff. Whatever Insurance needs we have. Himself or his staff are always there for us. To answer any questions. It’s a pleasure always.
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October 2023 by mikey rubalcava
Great service
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July 2023 by Juanita Yanez
We were just passing by. Didn't stop in here.
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June 2023 by Edwin Magana
To Kenneth Rickerd. I'd to express my utmost disappointment and frustration with the customer service I received from your agency. As a policyholder, I expected professional and efficient service, but unfortunately, my experience fell far short of these expectations.From the moment I reached out to your agency for assistance, the level of service I received was subpar and unacceptable.I encountered unprofessional behavior from your staff member. I believe her name is Daniela. She displayed a dismissive and uncaring attitude towards my concerns, making me feel unimportant and undervalued as a customer. Such behavior is unacceptable and reflects poorly on your agency's commitment to customer satisfaction.I sincerely hope that you take my feedback seriously and make the necessary improvements to prevent other customers from experiencing similar frustrations. I trust that you will take immediate action to rectify the situation and restore faith in your agency.For us it is too late and we will be canceling our policy with Allstate.
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June 2023 by Elaina Alvarez
He has done everything from my car to my renters insurance.
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December 2022 by Anita Germain
Allstate Insurance was very sympathetic towards my unfortunate experience. If you're going to have a home disaster, Allstate is the insurance company you want.
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November 2022 by Peter Brusso
One side door was locked. Slow service but otherwise ok.
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October 2022 by Carolyn Buracchio
I have not been at this place. ?. I don't even know where it's at.
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May 2022 by Peggy Merrill
Kenneth and All State Insurance is the ONLY class A Company to trust! HOME AUTO and what ever your needs are. Long time history of being the very TOP.
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January 2022 by RALPH MORAD
I have been with Kens agency since i came to the desert and he is always available to answer any questions i have. Ken knows the insurance business and more importantly he knows how to explain it in simple terms .If your not happy with the service you have now,give Ken a call!R Morad
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December 2021 by Richie Gowin
He and his team know their stuff. My family and friends in California use him and are all glad they do.
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August 2021 by Devon Davis
They didn't let me pay my bill for 3 months and wants it now all at once. I called to pay because i knew i had a bill but didnt allow my payment at the times that I called .
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July 2021 by Charles Reinhart
Have had claim they took 8 months to authorize then took cad8llac6 to Jessie caddilac for repair been there 3 months.allstate has delayed claim still not finished.i have end stage cancer they seem to be waiting for me to die
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July 2021 by Delia Ruiz
Thanks You for all your great job!
