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March 2024 by Jenny M.
Alyssa,my lab technician , was very professional,efficient and courteous. Very positive experience. Thank you.
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February 2024 by Niki Lavoie
Super quick and easy! Great bedside manner. Easy check in. Much better than I expected from the rating.
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January 2024 by Marlene Felix
Extremely crowded and long wait times.
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October 2023 by Lisa G.
Mary has a magical hand with the needle! Thank you Mary!. Fast and efficient facility.
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October 2023 by K W.
Quick check in and everyone was incredibly professional. Make an appointment in advance online to avoid long waits. Highly recommend Yurgen - he's a pro. Didn't feel anything for my blood draw. He's fantastic. Super professional and friendly, I left not feeling traumatized.
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August 2023 by Kim M.
Denise treated me as a professional would. The text-in for arrival checkin works great.
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August 2023 by Edwin P
I had an appointment for this morning. When I arrived there was a sign saying it's closed and to try the LabCorp on Carreón. I had an appointment today now I have to walk in and wait at a different one.
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July 2023 by Madison H.
Very rude and dismissive receptionists. Ordered lab testing online and must have done something incorrectly because the front desk did not have my lab order. Instead of helping me, the receptionist was extremely rude, dismissive, and acted like I was an annoyance/bother to her. When I fix my appointment, I will be sure to not return here.
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June 2023 by Margaret B.
Easy peasy check-in techs are busy but professionals. La Quinta office not so friendly but pleasant (kind of) the Indio office on DRCarreon are very friendly and Professional
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May 2023 by J M
Wow what a quick and easy visit!!! I got to work with Yurgen! I’ve never had a nicer guy draw my blood - I can’t believe how professional he was and at the same time friendly, funny, patient and just a great guy. Didn’t feel a thing, thank you Yurgen keep up the good work!
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May 2023 by Pinky B.
I made an appointment to have a drug test for pre-employment. When I arrived the receptionists were rude and treated me like I was bothering them. Then when I got called to the back the technician said you request is expired wait out there. Im thinking ok why didnt the receptionist say that before the called me to the back. So after it was cleared up they call me to the back again and its so small you standing next to another patient hearing all their confidential info and them yours! Not to mention the office is old and run down and isnt clean or sterol looking at all. Then she had me empty my pockets in to a very old dirty lock box which only included my car keys and phone. (Like how could they be a tamper issue) Then brings me back to her desk and barks orders at me, "get a cup from the cabinet, open it and empty its contents onto the desk, then pee in the cup to this line" which she tries to make with a pen that doesn't work! Of course the faucet in the restroom doesn't work and the toilet is sealed. Then once I give her the sample she says dont wash her hands the whole time Im standing in front of the small counter which is next to a sink right in front of her! While she is placing the sample in another container and seals it then labels them still not allowing me to wash my hands and tells me read and sign here and verify the numbers are correct! So I turn to her and say surely u would like me to wash my hands before I handle a pen or my reading glasses. I mean come on Im standing right in front of her right next to a sink while she has already sealed the container! She said no it's procedures! This is not my first time taking a drug test and no other place has made me wait to wash my hands! That's ridiculous Thats just disgusting that their procedures is not wash ur hands right after using the restroom! Its a disgusting place!
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March 2023 by Michelle Mendoza
The phlebotomist and people in the back are really nice but the girls in the front desk are rude as hell. Labcorp needs to do something about their attitude! If you don’t like being a receptionist then get a new job.
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February 2023 by Lizette G.
Great service from staff, despite the short staff and technical difficulties due to their system being down. The receptionist work fast but diligently to get through the 10 person line. My technician, short black curly hair in a bun, was working through her lunch and still did my draw with care. Thank you! Sorry I did not get your name.
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January 2023 by Terry P.
After having to deal with this lab for the past 11 years as they are the only one available in my town. I want people to understand how disorganized and rude the staff is. I am not sure I even trust the test results. I had Lab work done in December 2022. As of today February 1st they still have no results. When your Doctor wants lab work stat they seem to take longer. The technicians have messed up my test several times and keep having to have them over. I called today as I have a serious condition finally after several times trying got transfered to a very rude person who said my lab work was still not complete. According to my physcian it should have been complete within 7 days max. The person I spoke to was rude and hung up on me. I live in California and this is the only Lab testing company in my town. PLEASE WILL SOMEONE CHECK THEM OUT AND GET THEM ON TOP OF PATIENTS needs. THAT IS WHAT WE PAY FOR. Also note my doctor called them and got the same answers I received. Consequently, I am in the hospital for the lab work that was not done and they are accomodating me, This is costing my insurance and my co-pay extra as I have had to be admitted. Please if possible find another reputable Lab company to have your tests done!!!
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January 2023 by Craig
Nice people working there. But shame on Labcorp for using straight needles for all blood work. Butterfly needles are much less painful for the patient but Labcorp doesn’t carry them. All Labcorp cares about is how they can do it the cheapest. Shame on you.
