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January 2024 by Family Memories
I have had excellent manicures, pedicures, and waxing here. Mimi is outstanding! She takes her time, and is a perfectionist. If you haven’t been here yet do yourself a favor and go! The salon is always clean, and is in a beautiful location in Old Town La Quinta!
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January 2024 by colleen griffin
My mom had her nails and a pedicure done here yesterday. The guy doing the work burned her foot badly with the hot wax. When he did her nails, instead of doing filler on her short nails, he clipped them. One finger he clipped the nail so short, he cut her finger., which caused bleeding and pain.To top it off, they had the audacity to charge her $80. She ended up going to urgent care to have the injury checked and cleaned. She was concerned about the hygiene of the instruments.and was worried about getting an infection.My mom is on holiday so they had to pay for urgent care out of pocketI would give this place zero stars if I couldAbsolutely unacceptableUpdate: It took almost a week for the cut to close and the pain from the burn on her foot to subside
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December 2023 by Bridget Ritchie
They did an amazing job!
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November 2023 by Patty Maverick
I loved denice she's very thorough although there's a lot of language stuff going on in between but still she's a very very good and very thorough
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October 2023 by amber b
Quick service without an appointment, and always a decent pedi!
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May 2023 by d.l. slome
Disappointing. They overcharge ($10 to remove gel; $5 to remove regular nail polish). Mani pedi special is not honored. Nails chip after 2 days. Sloppy job and did not know how to shape nails. Are very argumentative when you simply ask for something or give direction on what you want.Services: Pedicure
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May 2023 by Esther Sanchez
Christina did an amazing job on my acrylics! She is friendly and creative. The salon is also clean and professional. Highly recommend.
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April 2023 by Stacy Berkowitz
We love Old Town Nails! Had my manicure last week and pedicure today. What a treat. All of the girls at once. Great service, helpful and friendly staff. We will be back!Services: Foot massages
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April 2023 by Angie Spencer
Very busy, but usually can get you in anytime. Pedicure with gel polish is about $60 minimum. Friendly owners and staff, appointments can be booked online ahead of time.
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February 2023 by Raelynn Erdahl
Went in for a pedicure and walked out dissatisfied, disappointed and embarrassed of my pedicure and my toes hurt because they didn’t do them right, felt half a** or they didn’t know what they were doing. I felt bad having to tell her I didn’t like because it looked like cheap material was used for clear polish for my french pedi but they clearly didn’t care because they were passive aggressive at first then rude about it. Kid playin in the salon too so have fun trying to relax here.Service: Pedicure
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February 2023 by Mary Medina
WORST WORST WORST NAIL SERVICE, THEY TREAT CUSTOMERS HORRIBLE. I would rate below zero but I can't. I never care to leave reviews but wanted to save you guys the headache if you read previous reviews the same story RUDE Customer service!!! They are so unprofessional and try to make you feel bad for wanting what you asked for. I should of known , someone was in there complaining about their nails the day I was there and also the nail lady talked about guest once she left to other customers at the salon. Thee whole environment of this place is horrible If you want to enjoy your nail service don't come here the place is small and they cramp everyone, they go back and forth from guest to guest making you wait. Also they tried to make me choose my nails to their preference so it would be easier on them and that was not ok, I told her we pay for what we want not to what they want. Usually you go to a nail salon and they want you to get what you want and add more these women were acting above it all, but had their kids in the shop one was throwing blocks and tantrums in the salon. Im a mom and it boiled my blood hearing the little boy say his tummy hurt because he was hungry!!!! Like how awful to see it, it was all just a bad environment, drama filled women who don't think they're wrong they messed my toes up and I spoke up and they all got on me saying It's right but glitter was all over the nail when i asked for glitter french definitely wasn't a relaxing day they make you uncomfortable and act like they know it all but she did take off and re did my nails at this point never stepping foot in that salon and they truly thrive on drama here so sad never experienced something like this and obviously Im not the only one who's had this kind of experience seeing the previous commentsServices: Acrylic nails
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January 2023 by S F
Very nice staff but they exercise their own agenda. I asked for the regular pedicure at $35 and she tried to upsell me on a more elaborate one. I said no thank you, just a regular. But as the service went on she was doing things that were not included in the regular service. I decided to let it slide and pay for more expensive one - whatever that would be. At checkout she charged me for their most expensive one at $55. BTW, my friend next to me heard me restate that a regular pedicure is fine. So it was not a misunderstanding. I paid it and didn’t say anything. Whatever - it goes to a small business. But what inspired me to write this review is that she didn’t use the Polish color I requested - everyday OPI big Apple Red. It’s magenta. I didn’t notice color difference until I left salon and we had no time to return. It would have been professional to tell me my choices if she couldn’t find that color, but she didn’t. In short, they will do whatever they want to do.
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January 2023 by Loretta Cross
I tried to find out if they do gel nails. Well let me tell you it was the hardest conversation I have ever had. They do not know what gel nails are. They just use gel nail polish. I tried and tried to say no that is not right she got annoyed and said just come down tomorrow I said you are 20 minutes away and I am certain you have no clue what a gel nail is. So ya I am not going.
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November 2022 by Nicole B.
I really wanted to love this place because the staff was so nice, but that's the only good thing about my experience. They were so incredibly rough on my nails-- filing away more skin than nail, cutting my cuticles completely dry, left a cuticle bleeding-- my nails were sore when I left and my cuticles are now in worse shape than when I went. And I did speak up, but they continued like they didn't understand (this was 2 different people that worked on my nails). Sad to report that 3 days later over half of my gels are already lifting. First and last time going here.
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October 2022 by Lindsay Lennen
I was in La Quinta for a few days with my partner and needed to get my nails infilled. I always get some sort of design but I was a little nervous going to a new place. Christina took a lot of time smoothing my nails and making the hard gel much thinner than its ever been - I never liked it thick. My nails were reshaped and I had silver glitter added to the tips. We chatted a lot and I also chatted with the other customers - it is a very friendly atmosphere and very relaxed. I was there almost 1.5 hours as she took time over them and we were all chatting and in no rush and it was only $55.Definitely recommend going here if you are local or in town. Christina is very sweet.Services: Nail art
