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July 2024 by Cynthia Berlin (Cyndi)
Always have what I need, helpful service, and lives are great if present
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July 2024 by Luc Chartrand
Always nice. Always friendly. Some of the app offers are confusing or hokey. If there are two competing offers or sales, the system seems to always choose the offer that has least value for you.
UPDATE! DOWN, DOWN, DOWN.
Petsmart sucks! Their advertized sales are a joke. Good luck getting the advertized price or their "reward points". I just bought $64 of Purina one wet cat food yesterday. Supposedly you would earn $10 in Rewards for a $50 purchase + 2x points on cat merchandise. I received neither. The pro plan was on sale but I still spent over $50. So I decided to go back and buy 4 more boxes for a total of $70 pre tax, not use any points. That way I was way in the clear. The price on this stores website is $17.48, it was $18.49 at the register. So I asked what was up? So this is what the millennial at the La Quinta store told me. "You don't get points on sale items and the on line advertized price is different than the in store price. If you want that price, you have to buy it online and come back and pick it up here at the store in 2 hours". I made like Elvis and left the building. The level of incompetence is baffling.
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July 2024 by The E&J Movement
Helpful people has good curbside.very good assortment, major brands are priced the same as Amazon, chewy
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July 2024 by Cynthia McQuillin
I buy Science Diet. One time I bought a bag that upset my dogs tummy. Petsmart credited me even though I didn't have the original bag. Great return policy!
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May 2024 by Shelley Perlin
Good stock on product and nice employees
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May 2024 by Randal Moraga
This La Quinta location has wonderful service and the staff is very kind and helpful. We choose to only come here for our pet needs
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May 2024 by Karina De Leon
The employees were kind enough to help me find the product I was looking for ?
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May 2024 by Keith Angelo
Always a pleasure to come here!
Staff always friendly and greets when entering the store. ☺️ Everything is always stocked (from my experience) and easy checkout at the end.
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May 2024 by Christina Castillo
Always clean
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May 2024 by MaryKay McCoy
I’ve been coming here for about 6 months. I have had some really sweet groomers that seemed really good with my dog. Anita was particularly sweet. Today was totally different. I arrived 10 minutes early and got a lecture about not respecting their time and how I need to communicate better because they are super busy and can’t drop everything. What??? It was super weird and condescending, so I left and will never return. Didn’t have condescending, self important, pet groomer on my Bingo card today, but here we are.
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May 2024 by Barry Bostwick
I walked in and saw a cashier that had no customers, and she did not greet me. There was an associate on the floor, on the aisle I was shopping, and he did not welcome me or ask if I needed help. I got up to the register to pay, and the same cashier that ignored me as I walked in greeted two separate parties as they entered.
I'll stick to ordering from Chewy.
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May 2024 by Christina Dodough
Always stocked and clean. Easy to find things. People are friendly.
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May 2024 by Brooke Wilcox
great! not sure who helped me but there were two girls who were very helpful. i had to get two different cat foods for one cat who has teeth/urinary issues, and then another who needs to lose some weight and the girls were very knowledgeable and kind while helping me out. the girl who rung me up was also so kind (one of the same girls that helped me out) and we had a great conversation. thanks late night petsmart!
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May 2024 by Queen
Brought my dog's here was so disappointed worst grooming i have experience first of all the groomers did a terrible job on my dogs didn't cut there hair right didnt trim there nails correct had to tell them to fixes there hair around there bottom s ehh then on top of it you can hear the girls gossiping about the clients they don't know how to communicate with the clients right who gave this girls a license to groom just terrible i won't recommends this place to no one then they have the nerves to call me an hassle me stop grow up
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May 2024 by Susan Ahn
My groomer Jessica was wonderful with my senior dog. She was patient and took her time so he did not get stress, and he looks wonderful. Thank you for a good grooming job.
