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July 2025 by Melissa Elle
Is Alyssa still working there? She provided hair services for me a couple years back and was very welcoming and polite. Definitely walked out satisfied with hair color provided.
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June 2025 by teri sittauer
5 employees standing around and NOT ONE asked me if I needed help…and clearly they could see i was searching for product… I guess I will stick w Sephora
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June 2025 by Amia and Asiel world Rocha18
Hello I was there today to have a hair service for my Daughter 16 the lady told me she will try to correct her two front pieces but my daughter was crying because the hair turned out orange then I said I will not pay for this you guys need to fixed her hair but her response was if she fixed her hair I will have to pay a extra fee then the manager was call but he basically was worthless did nothing to solve the issue there was a guy name Mario that try to be a supervisor or I really don’t know what his role was but he was not polite he keep on telling you have to pay and was even going to charge me a different price I said you have no costumer service this is so bad I was there with my little 5 year old and my teen I have had my hair done in the past there and had no issues but Today it was a horrible experience do not go there they will not care about costumer service.
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May 2025 by Annie Rojas
Carmen was really helpful and sweet ^_^
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May 2025 by Lexi Garnica
I don’t think it’s fair to buy a hair appliance and not be able to return it if it’s broken! No store credit or anything! I know I’m not gonna be buying any type of hair appliances here no more!
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March 2025 by Brian Murphy
Nice people and good service but price gouging on a product I buy all the time $16 now $23 no more will acquire on Amazon.
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July 2024 by Vanessa
So unwelcoming, mean girls work here so beware. I payed with a $100 bill and the cashier gave me my change without counting it infront of me. I asked her what was the change and she said $84.76 and put it in the bag. I got to my car and counted the money, she gave me 10 cents more so I’m not mad. She wanted to be sarcastic and rush me out so ??♀️
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July 2024 by Faith Luna
Went in to get a full bleach to go to a lighter brown, she ended up giving me weird highlights and I was too shy to say anything about it because im not confrontational. Keep in mind, a FULL BLEACH and was charged $300 for awful highlights. I literally want a refund i cried.
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June 2024 by lupitamartinezz07
Frances was amazing. Will definitely recommend and go back to her.
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April 2024 by Melissa S.
I had to do a return here. I went to the Ulta in Indio a day before and had a very negative experience. Their employees were very rude in Indio. From now on, I will only visit this La Quinta location. Very polite employees.
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April 2024 by M R
Prices are ridiculous!!! Macy's so much cheaper!!!! Do NOT RECOMMEND!!!
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April 2024 by Mark
My wife went to the salon in La Quinta. She asked that the back of her hair be trimmed up. She has short hair. Right away the stylist seemed very worried. She barely cut anything and then my wife asked if she was comfortable cutting short hair and she admitted that she was not. So my wife just said ok. We were there a total of maybe 10 mins. When we went to pay for the trim the stylist had the nerve to charge us for a full haircut. If you want any type of style and you have anything but medium length to long I would not go see Victoria. Seems like a nice young girl. But if you can’t cut short hair just be honest from the get and if you are going to barely cut any hair then don’t charge for a full haircut. Very disappointing. I feel like we were totally ripped off.
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April 2024 by Jillian Guerrero
Hazen is great when it comes to my hair! Always does a wonderful job and is a true professional.
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March 2024 by Sharon H.
Yesterday, I visited the La Quinta store with my granddaughter to buy her first facial products as she's getting older and starting a skincare routine. We were incredibly fortunate to have Judy assist us. Her dedication and the special way she makes customers feel listened to and supported went above and beyond our expectations. Every store should have a Judy. Please make Judy the president!!
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March 2024 by Genesia D.
I love the staff here, a very nice older lady helped us and found me a great deal on product! I like this store more than the Sephora off el paseo.