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March 2024 by Shalini Joiner
Used them for an Amazon return. In and out in less than 2 min. Super busy, but fast and accurate service!
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March 2024 by Linda Nadler
Very welcoming location (La Quinta, CA), eager to give you options and solutions to your request(s).
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March 2024 by j t
Used for amazon drop off. Was well staffed with a friendly and efficient crew on a Tuesday evening.
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March 2024 by Kay Atkinson
Dependable and quick.
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March 2024 by Terry Q
Friendly and professional staff.
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March 2024 by CVTV
Lazy employees saw a long line behind me and said she couldn’t help me with a return when the packing literally said “take it to your local UPS store” went to a different location and they immediately assisted me and where confused on why this location turned me down!
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March 2024 by P Neal
Great customer service at the LaQuinta site
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March 2024 by Keena Hormel
Great reliable and efficient service! I appreciate the care that is taken to ensure that my items will arrive safely and in a timely manner. The employees at this store hustle to make sure everyone is served cheerfully and as efficiently as possible! Plus they offer fun decorative packaging boxes and envelopes!
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March 2024 by Maria Corona
Because everybody is so nice and very helpful and kind
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January 2024 by DEATH
Very rude staff, the employees here are not helpful, and rude to customers especially the older customers. They have a careless attitude and no respect what so ever.
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January 2024 by Joel Manjarrez
Sometimes it just looks like there trying to throw you and indirect but overall it’s a well store
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December 2023 by Louanne Kelley
Great customer service, reasonable shipping prices, so thankful they were open on Sunday to help me send an important package needed right away ? Thankyou for being so kind and helpful.
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December 2023 by Monica
Rude staff! I don’t expect much at a UPS store but the bare minimum of customer service would be nice. The girl who was helping with returns in the line had a rude tone with customers and when it was my turn to drop off a shipment, the male clerk did not say one word to me the entire time. Not a simple hello or thank you after I did both of those things as common courtesy. Really sad that a company doesn’t instill the importance of simple customer service to their employees.
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December 2023 by Do Yen Vy
After they changed all the staff, the new one’s very rude, very bad attitude towards customer. Woking in the fast pace but it s like they have been forcing to work, very slow and irresponsible.
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November 2023 by Boba
Hated my experience there, very rude staff, never associating myself with ups ever again, some girl (didn’t get her name) was very rude and disrespectful, someone needs to teach her some manners and talk about her behavior. She has brown hair half up and down and she had diamond earrings. I don’t think you can miss her. Very disappointed and frustrated with today’s visit, never had an experience like this going into a ups store, usually it’s nice people who work there, not entitled and rude staff who doesn’t want to help their customers and lets their work frustrations get into the way of treating customers nicely :) I have no idea why this specific store has good reviews. Even the lady in the back with red hair saw how busy the store was and did not bother to help at all, she was on her phone the entire time talking to the sole two employees whenever they got a chance.
