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December 2023 by miguel romero
Your espresso cold and hot machine needs to be maintenance. Also, the soda machine needs some maintenance and cleaning. The mountain dew syrup was low.
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September 2023 by Katherine R.
I bought a go2bank prepaid debit card two days ago from this 7-eleven. I hand the clerk $400 in cash to put on the card . for two days I've been trying to activate the card and it kept saying invalid numbers, . I went to the store to go see the manager and she said there's nothing she can do . I've tried to call the credit card company and I'm not getting a live person. Anyone have suggestions please let me know and how to get my money back. I'm sick over this .
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July 2023 by Kimberly Smith thompson
I've been going here 10 yrs bottom line get rid of the new old rude lady u have in the morning she can't count she don't know nothing better yet she doesn't listen she moped the floor left it soaking wet i mean wet and told me i have a problem with the water u won't get my money let alone my family's any more till she's gone other than that all ur other staff are very nice and kind 2023 no free slurpiesfor 2 years 1711 anniversary they said that the machines were broke there were no balloons outside I think they just don't want to clean up all the other 7/11 were ready to give free Slurpees on their anniversary this is always the one that says our machines are broke you know it was coming why didn't you get it ready
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May 2023 by Brianna Gentner
Every time I come here before I work(around 230-330am), the door’s are ALWAYS locked even though it says open 24/7? They’ve hired multiple new employees since the new ownership and the last overnight guy did the same thing. I give one star because the owners who work in the morning are always very friendly. Unfortunately their number is disconnected so there’s no way to complain unless you go in early in the morning and speak with the owners(during most people’s work hours)(UPDATED/EDITED): just came to this 7-11 and once again, door’s locked and no one is in sight. Ridiculous. So I went next door to Rebel Rebel and their cashier told me that a lot of her customers try going to 7-11 but the door is always locked all night every night. I’m soo glad the gas station is finally open because I am completely DONE with this 7-11. Three night’s in this past week that that the overnight cashier is AWOL and nowhere to be found.
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May 2023 by Rick C.
This 7-Eleven in La Verne California is kind of hidden in an older store but the employee was very nice very helpful. The store was fully stocked with cold beverages and warm snacks behind the counter and play with very courteous very thoughtful very talkative very friendly. I wish all 7-Elevens were like this five star for you.
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May 2023 by Artemio Aguilar
Wish I had a food item to post. The nighttime worker took it away for me and threw it into the trash, because she said I was trying to get it for free when my app didn’t apply. Even when said I would pay for it full price. I was really hungry and came specifically to 7-Eleven for it. I’ve never felt so disrespected and embarrassed.
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October 2022 by M
I used to come here everyday for my morning coffee but I don't plan on returning after seeing mold growing on the coffee dispenser. If they can't bother to wipe this down then I doubt they're actively cleaning the ice machine and nosels.
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October 2022 by Sera F.
If you're coming to this store BEWAREmy husbands debit card information was stolen when he paid at the Cashier (you read correctly) The cashier. They took his information and ran it against the ATM for $200.Luckily he caught this early and his bank is conducting an investigation but either don't come here or be aware of the fraud that recently occurred.How do you avoid fraud at the convenience check out? cash, prepaid cards, don't go to locations where others have reported fraud.
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September 2022 by Briana R.
Five star for the excellent customer service and the new slurpee addition. My boyfriend and I are always looking for sugar free options (as he tries to minimize how much sugar he intakes). We only found one other location that offers a sugar free slurpee option. And when we came in to recommend this option at a location close to us, they said they just added it. So, if you want a slurpee and need a sugar free option, try the Vitamin Water Blueberry Hibiscus. It's a great refresher!
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September 2022 by Traci Love
This is the slice of pizza that my daughter asked for. I will never buy pre-made food from this establishment again!
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September 2022 by Fuzzy Webb
Perfect
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July 2022 by Michael M.
I went to this store this morning, the staff is rude. One of the cashiers RJ is extremely loud, tho it may be a cultural thing to yell so loudly as you speak but its completly and utterly inappropriate to be at that volume. We call the appropriate level our "inside voices" read the room RJ and stop yelling like a mad man, I know you deal with the homeless population all day but it's no reason to be at that volume. The isle were filled w/ merch on the bare floor violating health & safety code standards. products need to be 6 inches off of the ground. Also being handicap, the items you had scattered on the floor didn't meet the ADA clearance standard of the 36inches. The isles were impossible to get down because of this mess. I let the woman in the pictire know i needed to get to an item on this isle and she had the audacity to tell me "you can say excuse me". Wait one minuet. YOU are the one who made this Catastrophic mess, YOU are the one violating health & safety code and ADA & you expect me to say excuse me? No you need to say excuse me! You are the one who shoukd meet basic health & safety standars as well as provode customer service! You clearly need training to not be rude & roll your eyes the tell customers who are NOT at fault that they shoukd say excuse me. Whats worse is there were several other employees in the store stocking shelves, so there should be no excuse for these blatant violations she created. Who trained her? She should not be on the floor if she hasn't completed the basic training as well as the food saftey certifications required in this state.
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July 2022 by Tones
The new clerk is wonderful. Best customer service from any clerk at this location i have seen in a long time. I'm a mail carrier and this clerk always greets us with a smile and positivity, every day. Great job hiring this guy.
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June 2022 by MY R6
Products vary by location but overall service was nice and courteous
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November 2021 by Mizael G.
I just caught my son today with a 3 tall pack of modelos and a white claw in my car super drunk feeling me that this place sold him alcohol and that is not okay just cuz he may look 21 doesn't mean he is and 7/11 as a corporation should follow the standard rules!! What if my son woulda killed someone or could have died! Super irresponsible! This was at 1:45 am November 2nd