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January 2023 by Ed Hackman
I had my disabled son come and work here and he was never paid. Genie is not a good person. She takes advantage of her employees and treats people miserably and pays them when she wants to. I would not recommend this company to do anything. They are disorganized, disrespectful, rude and overall unprofessional.
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September 2022 by Zack P.
Extremely rude and unprofessional. I called multiple times to office and moved from one department to next. Talked to 3 people, left messages and get no call back. This is not the same company it was years ago. Was reffered by a friend. Told them of my experience and my referral said this company is headed downhill heard from others in industry they they give excuse after excuse fir bad work, delayedwork. Apprarently they moved to Fontana. Guess I need to find another company to give my business to.
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May 2022 by Jina Y.
They do not take responsibility for their mess-up that caused their customer incurring bills or affecting business operations. As long as they made the margin, they will help, but if their mess up (not paying attention to specs customer provided and delivering something that didn't work for a major commercial move) starts to affect their margin, that's where their service stops. It's sad they can't see their mistake is what caused them and us (the customer) a loss and doens't care to make it right. This is directly quoted from the company. "At this point we have lost more on this lift than what is left for us. Unfortunately we cannot extend any discounts (despite the fact that you couldn't use the lift on the moving day due to the fact that I didn't provide a lift that met your requirements from the beginning)" Avoid buying any equipment from this seller!
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December 2021 by George V.
These guys are Awesome. Great quality products and even better customer service. Made in the USA products and they are top notch.
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June 2021 by Yun
The service that AA Racks and Shelving has provided has been incomparable to any other rack supplier that I've come into contact with. Jose was amazing and very easy to work with. He was very responsive and accommodating. The material was delivered timely and the quality is great.
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September 2020 by AUTOSHIELD MX
Buying my racks from them for long time. Their new location in La Verne is amazing well stock and as allways great service.
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July 2020 by Jie R.
Our experience with A&A Boltless Rach and Shelving was so great. We need some racks for our garage. It is a small project but staffs there are very nice and helpful. They took more than an hour to help us to find the right racks. We really appreciated their efforts and highly recommend this company.
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August 2019 by NOEMY
The only place to buy real US MADE RACK. Just stopped here today after being screwed over by another rack company who sold me import/fake rack and these guys are LEGIT. I’m not well versed in the racking industry and Genie helped and informed me throughout the entire purchasing process. Everyone is extremely friendly and helpful! I will be back!!
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April 2019 by LL Age
Ordered some Fastrack Racks from this company, rep was Jeff, he was very courteous in explaining and fulfilling my order.
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April 2019 by Joey Olaerts
This place is awesome .Always ready to answer my questions and help me out . Great products and service. These guys rock .
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March 2018 by Teresa V.
Went to purchase two separate time and had great customer service and they also pulled my order while i waited. Shelving is heavy duty and easy to install. I am going back for a third time this time i place an order over the phone they called me back to confirm they had all shelving i needed. I was a little worried when i seen reviews on yelp but glad i gave them my business. Thanks again (Sunseri's) Bar and Catering.
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January 2018 by Brad B.
These guys are great. Our rep PJ, did us right! We moved our offices and needed storage racks. we had various companies quote 9 sets of 24"x48"x96" high with 5 particle board shelves per unit. A&A Boltless came in much cheaper than all of the others. then they said they had used shelves at an even better price and ordered. Our order had 36 standing corders, 36 heavy side supports, 36 heavy front supports, 54 light supports and 45 particle board shelves. we had them picked up and as we were installing them we noticed some pieces were missing. They offered to bring them over but not for a few days. we needed the parts right away and that pissed me off. "I needed them now". I drove to Santa Ana from Redondo Beach, ready to take someones head off. PJ was there and apologized, gave me the replacement parts and some bonus parts. I also wanted to order a few more shelves and he comp'd those to me. Not only did he admit to their mistake, but he took care extraordinary care of me. this is the 2nd time i have bought from them and will continue to do so. Thanks PJ!
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April 2016 by E B.
These guys are awesome. Sometimes they're a little bit busy in the facility is a little bit older however they have a lot of material and can custom build what they don't have. Doesn't score high and marks in terms of the parents but with a low overhead they can do a lot for what you were looking for. Well done gentlemen I'll be buying more stuff from you soon thanks.
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January 2016 by Fabian P.
Well Great deals but just a little bit but more attention to details will prevent lost time. But we all make small mistakes so I am happy and over all they are the best in business
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September 2015 by Todd M.
Great place to pick up any type of heavy duty shelving! This is not your typical box/retail store shelving. This is the REAL stuff...much heavier gauge and meant for everyday use and abuse. They have everything from the typical 12x36x60 garage-type shelving size, all the way up to massive mezzanine type monster warehouse stuff. If you aren't sure what you need, just let them know what your requirements are and they can help you out. Prices are very competitive, and they even have used (and in great condition, I might add!) shelving as well. Delivery is available if you don't have a truck or moving trailer handy, and the drivers are friendly and helpful. Highly recommended!!
