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February 2024 by Perla Ursulo
La Verne staff are professional and friendly people.
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April 2023 by Janice Rabyneely
This was another great year. Phyllis took the time to explain all details. She made the process stress free.Thank you!
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April 2023 by Kaisha Ross
Originally had an unpleasant interaction with receptionist but manager resolved issue. Will still probably return next year
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January 2023 by Shane B.
Don't do itThese people do your taxes wrong and lie about prices. Go anywhere else. Not another H&R Block
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April 2022 by Joey D.
Wow ! Been using the online version for years. Now brought it in no biggie just one w2 5 min meeting for wife $400 dollars. Horrible customer service. Horrible attitude. They wait to hit you at the end. She also had to check with supervisor to see if she needed to claim child support. Beware.
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February 2022 by Jesse G.
My issue is not with this H&R Block, but the company in general. This is the third year I've used H&R Block to file my taxes. For the first two years, I was able to do my taxes by myself, and for free. This year, the website was intentionally made difficult to use for free users. This is dishonest, and now I have to spend $30 I needed for food to file my taxes. I googled it, and I guess H&R Block got hit with a class-action lawsuit from "customer who alleges that the company redirects low-income taxpayers who are entitled to a free tax program to their fee-based tax filing products." Spoiler alert: they're still doing that. Keep the $30, I will never use H&R Block again.
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July 2021 by Cartiere Lopez
Great customer service! Had our taxes done in 30 mins. We received one of our payments within a week. We have been going here since 2018 and would highly recommend it to others.
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June 2021 by Michele Martinez
My tax preparer was very nice patient & professional.
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May 2021 by Dywanna Drummer
His customer service was the Bomb. Him explanation of everything was AWESOME!
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April 2021 by Jack Hermann
Our tax preparer Mary was excellent. Great personalty. Really enjoys working with people.
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April 2021 by Kathleen Sage
Patient easy presence by those working at the office. Good communication via text, phone, and e-mail. Thorough rendering of my 5 separate income pieces and the associate went over each one in easy to understand terms. Things were done in order and on time. Thank you.
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April 2021 by Kenneth Frank
As with the last several years, the service I have received through the La Verne branch and from Saju Laskar has been exceptional. I am able to get an appointment, show up and have an on time appointment which is quick and as painless as taxes could be.
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April 2021 by Shelley Rouse
Antoinette always does a great job. She's professional, knowledgeable and very friendly.
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April 2021 by Sally McMahon
I will return if AARP does not provide tax services at the Senior Center next year. I am very happy with the service provided by H&R Block.
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April 2021 by Gloria Brooks
From the phone call for my appointment to coming for the first time. Excellent Service.
