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March 2024 by Ann F.
I went there once again for the purchase of lottery tickets hoping a winner this time and a nice young man Lucas helped me with my great transaction! Thanks!! Other nice cashiers include Matt N., Dawnette, Coral, Fernando, Eziekel, Frank, Patrick, Julee, Bianca, Naz, Michelle, Vincent, Victor, and William!
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February 2024 by Priscilla Fierro
GREAT STORES TO BUY GROCERIES
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February 2024 by Marcus A.
To Stater La Verne, I would like to take the time to write about about 4 of your employees -first I would like to thank one of the managers, Frank who although being busy so kindly assisted me with finding a particular wine bottle - thank you for taking the time to do so. Secondly I would like to thank the cashier, Nazareth for expressing interest and conversing with the customers - I've noticed that very few ever do so anymore and are more focused on getting people through their lines. Thirdly I would like to thank the bagger, Laila who was attentive and kind - thank you for wrapping my glass bottles and for asking my preferences in the manner which I would like my items bagged. So many just shove items together which end up ruining the groceries and I would just like to thank her for keeping a smile the entire time. Lastly I would like to thank one of your other box person Gizelle who kindly despite being occupied sweeping around escorted me to the restroom. People like these are what make people like to return to a store. These people are the embodiment of great customer service. I'm more of a Vons guy myself. However the ambience of this store is much more comforting and you can tell that the employees have developed bonds with each other and have respect based on how they communicate with one another. Having great connections with one's peers is so important in creating a good shopping environment and it's extremely notable in this case. I would like to commend this store and its employees kudos to you and I hope this shall continue in the future. Thank you, 2/20/24 ~ Marcus Abdole
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February 2024 by Eric S.
Drove extra time to check out the meat counter at the LaVerne Stater Bro's. The selection was good but the service was horrible. The man helping me was irritated that I asked for a cut of meat closest to the glass and made several condescending comments when I asked him to help me choose a cut that was 3 pounds. Pretty sure that's about as basic as it gets at a meat counter but this guy was clearly having a bad day. Even worse, a manager came up during our interaction and completely interrupted my service to talk to the guy about his paycheck. The manager had to be told by the meat guy to wait a minute so he could help me, and the manager also seemed irritated he had to wait. Definitely won't be coming back to this location. I love Staters, but won't tolerate the lousy customer service.
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February 2024 by richard escandon
Great location and highly visible from the street in a safe family friendly neighborhood.
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February 2024 by Michael J
You might beat their prices but you can't beat their meat. Extremely friendly helpful staff
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February 2024 by Nancy D
This store is always well stocked and clean. The cashiers are efficient and friendly
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February 2024 by Ronald Duran
Great store
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January 2024 by MadeInCal I.
This Stater Brothers has something magical about it. The produce is unbelievably wonderful, the holiday flair items are unique finds, the employees keep the checkout lines moving in a cheerful way despite it being so busy with customers every time I come in, and they manage to be very courteous while keeping the store really super clean. It does not look easy and I appreciate the hardship it must be; particularly when they are so close to the freezing cold air next to the door. For the love of God can someone help them with that cold gust of air?
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January 2024 by 1971ProStreetCamaro
Absolutely disgusting! Store allows PETS (non-service animals) inside. Cashier even went a far as asking about the "cute puppy" as it was actively shaking and scratching its nasty hair onto the conveyer belt.
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December 2023 by John Eckeard
Fair prices very good meat, helpful & knowledgeable staff.
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December 2023 by Madèlina Diaz
I would like to personally thank two of your boxers Gizelle and Laila O. These two girls are incredibly polite! They are kind and are always smiling and greeting fellow customers. It’s refreshing to see such kind people in a world full of unkind people - especially young ones. Keep up the good work girls you deserve the best! This store is lucky to have you!!- SincerelyMadèlina Díaz
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December 2023 by Lacey Marie
Nice store. Clean enough and mostly happy, helpful employees. Prices used to make me much happier than they do now, but that's everywhere.
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November 2023 by Guardian Angel
I didn't have a phone number or account to receive the discounted prices. Ok, fine. I asked can I sign up and the lady told me no because she had already scanned my groceries however I didn't pay for anything but because my grandmother is on hospice and I was trying to hurry up and get back to her and I wasn't trying to be an inconvenience to the people in line behind me.. I just decided to write a review and take the issue up with corporate. The cashier was rude during my entire transaction. She never greeted us she just started scanning groceries and seemed agitated. This was my first time ever shopping at Stater Brothers Market, at other grocery stores you can just sign up at the register by giving them a phone number and your name. She refuse to assist me and then started taking the next customer. When I asked for the manager she told me that the she couldn't assist me because she needed to take the next customer.. but she hadn't even taken my money for my groceries yet... and like I said because my grandmother's on hospice and I needed to get back to her so I did not have time to sit there and play Silly games with this nonsense cashier.
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October 2023 by Steve Sperl
Always well stocked and friendly.Great market.
