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November 2023 by Daniel R.
The oil change was inexpensive thanks to a Groupon. However, the waiting room has a horrible musty smell, the customer service at the desk was lacking, and they left grease stains in my vehicle. I asked the elder dude a question, which he ignored and then answered a phone call instead of addressing the man speaking to him. He didn't even say, "please wait while I take this call." He just ignored me.
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November 2023 by Valerie D.
Great Customer Service and very respectful kindness towards customers and great deals
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October 2023 by Mikhal H.
I brought in my Truck for new tires and an oil change. I'll start off by saying I was a Diesel Mechanic for years and normally I do my own oil changes and figured since the tires are getting put on I'll get the oil changed as well. Big mistake on my part.Why 1 star. I went to pick up got there earlier than they told me it would be done. I got there just in time to see the mechanic in my truck go flying into the street and back into the parking lot and up on to the rack to do the alignment. That's not how you treat customers vehicles. Second thing I get home with my truck park it and by dinner time as I was walking by I seen oil on my driveway. So I slide underneath and there was oil dripping from my skid plate. Remember you this truck is only driven when I'm going on trips and since I had the truck serviced by Sunland I have put on maybe two miles and it was serviced October 3rd and today is October 22nd. I looked last night seen more oil under my truck and just spent a while under my truck trying to clean the oil out of all the areas they didn't clean up after themselves. These mechanics they have are unprofessional and should be fired. They have NO PRIDE in their work!!!!I WON'T be going back to them not even for the free tire rotation. I'll do it myself at least then I'll know it is done right and professionally.
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September 2023 by Nick A.
I'd been here twice already and I can say that the service is great. Ken and his team will get you taken care of whether it's a simple oil change, tire replacement, or something more complicated. I value their business and I look forward to becoming a repeat customer.
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September 2023 by Timothy Ward
Nice, friendly, and professional. Had a alternator issue. Was I asked if I can have my vehicle towed Over to their shop because I made an appointment. They rep said yes. But they were working on it that same day. Maybe I got lucky and caught them on a non busy day. Idk. But I was able to pick up today (friday) I'm definitely coming here more often for me and my wife's car. Thank you againServices: General repairs
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September 2023 by Lee C.
GREAT SERVICE! Ken really went the extra mile. I recently bought a car and purchased a tire protection plan. These warranties are valid for "any licensed mechanic." What they don't tell you about these warranties when you purchase them is that they do put a burden on the mechanic in that there is a long phone call required for the mechanic while the warranty company collects all relevant information. This can be time consuming and a busy mechanic can easily just tell you they don't have time to go through the hassle. Ken did go through this process and now my bad tire has been replaced. All I had to pay was the recycling fee (less than five bucks). I'll definitely be returning to Sunland!
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September 2023 by Wulfensmith Smith
The owner and staff are extremely polite, listen to my needs and do repairs or tune-up in an excellent manner. I trust them with my PriusServices: Air & cabin filter replacement
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June 2023 by Wm V.
Just a drive to get there.Then started to management. Relaxing ensuring and not budget straining...Look um up You'll thk yourself
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May 2023 by Shelly Rodriguez
Finished a long shift at work only to find out that I had a tire that was losing air when I got to my car. Sunland tire has been my go to shop for years, because they are trustworthy, affordable, and they really pay attention to detail. Paul greeted me with a smile in the parking lot 30 minutes before they opened, and barely put his keys down to get started on my car right away. The whole crew was fast and friendly, and I couldn’t appreciate them any more! If you want, fantastic service, and to be treated, like your family, then don’t hesitate to stop here for complete car service.
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May 2023 by Shelly R.
Got done with an 11 hour shift, and when I started up my car, I realized I had a tire that was losing air. After I checked everything out, it looked like I had a nail in my tire. Sunland tire has been around for years, and they've always been reliable so it's my go to tire place. Paul was extremely kind, opened up shop early, and took care of me just like I was family. I can't say enough about how great Paul and his crew are. Thanks again for great service! I will definitely be back!
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March 2023 by peppyzanadu
I’ll preface by saying that they are nice enough people, but heavily rely on the computer diagnosis. Took my vehicle that needed engine repair. Shop diagnosed and quoted me $2k to repair specific issues diagnosed solely by computer. Wifey and I decided to repair this headache than purchase new headache. A few hours later, shop called and said there were unforeseen repairs that would not allow them to move forward. On top of that, for my troubles, I was charged $1,100 for them NOT to repair.This shop is good for simple maintenance: oil change, tune ups, common part repairs (starter, alternator, etc). Anything more advanced seems to be out of their wheelhouse.
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December 2022 by Kevin Lagarean
This place is right the block over from my house so I was like "Sure let's take my business there.' I went in to get a single tire to put on my rim, that's it because I wanted to put the tire on myself. He wanted to charge me 175.00 out the door [Including balancing and some other things which I did not ask for]. I said no thank you.I went to another tire shop and paid $12.47 out the door (With a discount, but had the discount not been applied it would have only costed me $67.00). Dropped my rim off with the new shop, picked it up at 3:30 and replaced my new tire by the end of the day. It's all good, I won't bad mouth anyone I am just giving my experience.
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December 2022 by Chris Ramirez
This place is definitely going broke they over charge for a service and are very secretive about their prices until they locked you in with an inspection fee that they never tell you upfront about. Once you’ve wasted your time and drove to their facility everything is inflated pricing. I will never go back there.
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November 2022 by B H.
Very helpful. We were traveling to AZ and got a flat... they were helpful and quick. Good place to get a tire changed.
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October 2022 by Kevin T.
I've bought tires from both the LaVerne store and Covina store. They were quick, efficient and knowledgeable!
