-
November 2023 by Cindy H
Can I just say Love this place. The receptionist Melinda V. Is great. She answered all my questions. My chiropractor is awesome I feel much better. He is always answers my question or any concerns I may have. I highly recommend this place in Laverne ca.
-
November 2023 by Joshua Hall
This is my favorite location by far. Melinda at the front desk is very welcoming and friendly. It’s always a pleasure to be greeted by her. Great addition to the team!
-
September 2023 by R R
Great service! Staff is quick and efficient.Subscription plans seem odd. I don't really know how my body will react to adjustments months out. Willing to give it a try since adjustments have so far been effective.
-
September 2023 by Madilyn Peterson
If I could give zero stars I would. I made an appointment through text with the Joint and they asked me a series of questions. “Have you been in a car accident in the past two years?” I explained that I did last year but with no injuries. They replied with another question “has the case been closed?”, I replied yes and they replied with “okay then, we will see you [date]”.Fast forward to the date of the appointment. I drive from my house which is about 20 minutes to get there when they open at 10am. They explain that they can’t treat me because I’ve been in an accident in the past two years. I try to explain to them that I already let them know that, but they said it was their policy. I completely understand that it is their policy, but they need to get it together. If their employees don’t even know their own policies that are essential for new patients, then idk what else is wrong with the place.
-
August 2023 by Corey Turrentine
My experience with The Joint was overall great. My appointment was with Dr. Jack Bergstrom. The doctor listened to my concerns, was able to pinpoint my problem areas, and was able to create a rough outline of steps needed to alleviate and prevent problems with my ankles and my back. Exceptional service from both the Doctor and front desk. I would recommend The Joint to anyone with similar issues.
-
August 2023 by Chad Delk
Very informative for my first visit, spent more time explaining the benefits of proper adjustments than anticipated. Quick, fast and effective! Will most certainly return. All of the staff was polite, positive and helpful!
-
August 2023 by Brian Oliva
Great first experience , Karen at the front desk was helpful , polite, and thorough -Dr bergstrom was knowledgeable , friendly and tailored his recommendations to our history and needs! Would highly recommend
-
August 2023 by Cecilia Gonzalez
Great experience ? highly recommend. Everyone is super friendly and professional and my back definitely need this adjustment.
-
June 2023 by Jose Ponce
I LOVE The joint, the very pleasant people at the desk and they highly skilled chirosAre the very best. I will always be a life long customer.Thanks for you kind care!!
-
June 2023 by ReleaseTheZeal International
Honestly, my husband and I have been coming to the joint on and off for a few years now and this was the worst experience I ever had. The receptionist was not very friendly, and the chiropractor that I had was very heavy, handed. He seemed to be in a yeah be in a rush to get through the process. I did not feel comfortable at all.He is not my first chiropractor. I’ve had at least five or six different doctors and his was the worst experience ever. If I were to go back and he’s there, I would need to ask for another doctor.I wanted to go back in to complain, and I called my husband to see if I should. He said he had the same type of experience with that doctor and didn’t like it either. I thought I would just drop it and let it go but when I saw this email to report my experience, I knew I needed to let you know.I did not get his name, but he is one of the doctors that was there on Thursday and he had long hair, white male, with beard.
-
June 2023 by Lydia Arce
Went in with horrible back shoulder pain from bending down and twisting to pick up my babies constantly up/I’m also a hairdresser! Saw Dr.Micheal and it was my first time seeing a chiropractor. I was able to have some relief with the adjustment he gave me. He Also recommend I go home and ice it. I slept so much better that night and by day 3 my pain was practically gone. I returned by day 4 just to make sure we stay on a road to recovery.
-
May 2023 by Jenny O.
Dr. Bergstrom got the magic hands. I walked in on Saturday, well.. limped in to be exact.. barely able to stand on my left leg.. and he sat down with me, talked to me and told me he is sorry but he is not comfortable adjusting me.. without seeing an X-ray. While most people would be upset, I thought to myself, wow, he doesn't just want to take my money and potentially make it worse. He recommended an UC nearby for imaging so I limped over, got it done and brought him the photos the same day. Again, he sat down with me and explained everything we could see on the images. I was in even more of a wow. He ended up adjusting me and I instantly felt better.. not all my pain went away but he gave me some relief, which is all I wanted! I want to say he spent about 25-30 minutes with me while others (coming in for a regular adjustment would be in and out in 3-5 minutes) Today is Wednesday, I've been to another session yesterday and I'm going again tomorrow. I am able to sit, stand, still limping a bit but my pain level is less than half of what it was just a few days ago!!! Dr. Bergstrom, thank you! You gained a lifetime patient!
-
May 2023 by Joe L.
I was hoping to love The Joint. They're in several locations and function as a membership place. For a monthly fee you get regular visits. I visited the one in La Verne because I just moved here and unfortunately I was injured by one of their practitioners. When I went to my regular chiropractor in Cerritos, she told me that the joint is owned by a doctor but none of the practitioners have to be doctors in order to work there. Seems like most of the practitioners, if not all of them, are not doctors but are still working on people. She also said that her office has seen other patients come in complaining about being injured at The Joint. After I was treated at The Joint, I began to feel weakness in my arms and legs and my hands started to cramp regularly. As a musician I was very concerned. After visiting my regular chiropractic doctor, I'm back to normal. The Joint messed me up, so my wife and I will never be returning.
-
May 2023 by Brandon Henderson
The greatest chiropractic office! Staff is warm, friendly, & knowledgeable. Dr. Jack's adjustments are nothing short of astounding! Fixes me every time.
-
April 2023 by Kathryn Lacy
Dr. Bergstrom is simply the best. I cat and check to make sure he is there before I go, because I really don’t want to see anyone else. The staff is very friendly and helpful as well.
