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September 2025 by Lorraine Chavez
Accommodating Staff, Clean & organized place, reasonably fast service
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August 2025 by jolie pilon
The UPS store in ladera is where I always go for shipping and return everyone is so helpful and it’s such a quick and easy process!!
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August 2025 by Jerome Peterson DDS
Great customer service
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August 2024 by Kai Lozano
Never had a single thing get lost when I went through these guys here people are always cool. I come here now to send something out.
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August 2024 by D Marvel
This ups store is always so good , easy helpful with returns and sending packages ! Nice employees !
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August 2024 by Bobby
I have been visiting this store since 2003. All associates have always been courteous and professional.
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August 2024 by Jason Kim
Professional, friendly and fast. This place is always on the ball and staffed appropriately for traffic. Also a great notary.
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August 2024 by Susan White
Great staff..convenient.
Great offerings of services
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March 2024 by Matthew B
I hope this review serves as a heads-up for future customers to be aware of the document handling process at this UPS store location. Today, I had a document scanned and was surprised to find that my file was saved on a flash drive without being given an option to decline this step.The process involves saving scanned documents to a flash drive before emailing them, which raised privacy and security concerns for me. On a positive note, the staff member was very understanding and allowed me to watch as my file was deleted from the flash drive. However, I couldn't help but notice that the drive contained what appeared to be hundreds of files from various customers. While the service was friendly and efficient, the potential risk of such sensitive information being lost or stolen is worrisome.
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March 2024 by Rachele Frye
Staff, service, location convenience, make my life a little easier!
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January 2024 by Laura Guevara
Amazing Service! Kristen and April always go out of their way and help. Thanks Ladies!
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December 2023 by laura luedtke
Amazing Service! Kristen and April always go out of their way and help. Thanks Ladies!
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December 2023 by Nina Shadman
Nick is the most helpful and customer centric
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December 2023 by gutzjr
Kristen was Very friendly and welcoming !
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December 2023 by Courtney Bauer
I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.
