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March 2024 by Matthew B
I hope this review serves as a heads-up for future customers to be aware of the document handling process at this UPS store location. Today, I had a document scanned and was surprised to find that my file was saved on a flash drive without being given an option to decline this step.The process involves saving scanned documents to a flash drive before emailing them, which raised privacy and security concerns for me. On a positive note, the staff member was very understanding and allowed me to watch as my file was deleted from the flash drive. However, I couldn't help but notice that the drive contained what appeared to be hundreds of files from various customers. While the service was friendly and efficient, the potential risk of such sensitive information being lost or stolen is worrisome.
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March 2024 by Rachele Frye
Staff, service, location convenience, make my life a little easier!
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December 2023 by laura luedtke
Amazing Service! Kristen and April always go out of their way and help. Thanks Ladies!
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December 2023 by Nina Shadman
Nick is the most helpful and customer centric
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December 2023 by Courtney Bauer
I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.
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December 2023 by NICK “Stugotz” Mutch
Kristen was customer friendly and quick with procedure. UPS has never made a mistake in the fifteen years of using them.
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December 2023 by Rebecca Harris
The workers are very professional and kind. Quick service. Kristen was very sweet and helpful. Wonderful attitude as well. Thank you.
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November 2023 by Michelle Goyette
Kristin gave excellent customer service! I had a last minute rush print job because flying out and she provided the best option for the best price. Hadn't been here before will again!
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October 2023 by Claire Castillo
This is the best UPS store!! Kristen does an incredible job managing the store - they are efficient, friendly and knowledgeable. Going to this store is always a pleasure - it doesn't feel like a chore to do my UPS errands! Even when I have an unbelievable amount of Amazon returns, Kristen is ready to get those packages facilitated and has the kindest demeanor. I really appreciate it! This is a great UPS store!
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October 2023 by Janie Yashar
I’ve been going to this UPS store for the past 18 years. I come in mostly to return Amazon packages. Each and every staff member treats me with respect and non-judgmental attitude whenever I come in with all my items! Love this place! Janie Yashar
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September 2023 by Paul Rydell
Always very fast and professional. I was returning an Amazon item recently and I didn't have the code for returning it without packaging. They helped me out with a spare box and packed it for me-- no charge. Excellent service!
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September 2023 by George Griffin
Kristen is the best! I had to return some Amazon stuff and she was very outgoing and knowledgeable and took no time at all. Thank you Kristen for all your help.
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September 2023 by Zac Smith
I had the pleasure of working with Kristin and she displayed exceptional customer care and service. I look forward to future business with her and the company!
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August 2023 by Lina Weiss
I come almost every fay to this UPS and the staff is so friendly and service minded. They have helped me with numerous things like, how to get the most value out of your shipments, notarize documents or amazon returns. Even when they're slammed they work efficiently and still make you feel welcomed.
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August 2023 by Michael Esfahani
Great service! Kristen always goes out of her way to help me with shipping & my mail issues
