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February 2023 by Brittany T.
One of my favorite grocery stores around town. It's huge, clean, well organized and very nice and helpful crews too.
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January 2023 by Erik M.
Their pick up option is the best ever. Fast, easy and convenient. I haven't stepped inside in a long time.
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July 2022 by Tae I.
I get ripped off every time I come here and try to use online coupons. They almost never work and I spend 10 minutes talking to a manager.
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July 2022 by Mindi L.
So expensive, and I'm coming from Dana Point where everything is expensive. Albersons is defiantly not competitive,
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January 2022 by Marla H.
Sue in the bakery did a beautiful job on a cake for my granddaughter's birthday party. It's best to tell her exactly what you want on the cake. I didn't tell her to put anything on top of the cake around the photo so it looked unfinished. She wasn't there when I picked it up but the manager was fantastic and found an artistic employee to put some swirls around the photo and top of the cake and it was perfect. Thanks to all!!
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December 2021 by Kayla P.
I came in tonight with my boyfriend and as we were checking out with Shannon, who was nice, Steven L. was bagging our groceries and made us extremely uncomfortable by playing a R. Kelly song on his phone and yelling that he doesn't care if R. Kelly is a convicted pedophile he loves him. I felt bad for Shannon having to deal with him, but I couldn't be happier getting out of this store and never coming back.
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November 2021 by Christy T.
My husband bought me the Mucinex DM yesterday night, I noticed is expired from 09/2020. I speak the counter manager her name is Christy, I told her I don't have the receipt at this moment, can she exchange for me? She was so rude, she started yelling at me and then say she wants the physical receipt and make me come back to exchange it. And I was like can you check if other medicine is expired too? She was like no, nothing is expired. And acting I was lying to her. And then I was going to say something ,She was like , I am not talking to you, you can come back to talk to the store manger. I ask the business card of the store manager she said she doesn't have one, come back in one hour. And I was with my son, I have the pictures of the receipt and she still said no. I was like she is not trying to help and just trying give me a hard time. She took an advantage of me not the native speaker and kept yelling at me because I lost my receipt and didn't get me chance to say something. I can't believe this kinda of rude person can be a manger ???? Customer silk 0, supervisor skill of product 0. How can she be a manger?
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November 2021 by ProductReviewer L.
The Ladera Ranch Albertson's market seems to lack there once flagship vibe. However, I still receive a five star vibe from the Albertson's bakery. For the past several years I find the bakery to provide a wide variety of tasty treats at reasonable price points. Recently, my husband purchased my birthday cake from the Albertsons bakery and the bakers showcased their design talent with my colorful farm cake; thank you!
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August 2021 by Nicole T.
And today, the lovely check out ladies helped me and my mother again. This is the most lovely grocery store. They helped my mother get in and out of the store. They even loaded her groceries.
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August 2021 by Diana B.
This is my favorite location. Christy is the greatest supervisor EVER. With top notch service to all customers. Olga, Terri, my girls in floral..The list goes on & on. Everyone shows such kindness. They always have great inventory. And im very proud of the freshness of their produce. Looking for something yummy in the bakery? Well then stop by. They have the most decidant mini desserts and pies. I'm a lifetime customer
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August 2021 by Marie G.
I shop there about 3 times a week... and it never fails I have to go to the register for a price adjustment! I always have to itemize my receipts because I am always overcharged. I assume this would not be a local store thing, but overall their computers. I only continue to go here as it's very close. Takes 1.5X longer than it should since I have to play accountant when I leave.
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May 2021 by Carla P.
Excellent customer service. Makes you feel like a valued customer, friendly, like Mission Viejo, and unlike Lake Forest.
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April 2021 by rich m.
This location does not enforce mask mandate. Seems like every time I shop here there if some maskless tool trying to make a point. And management here says nothing and employees even joking with maskless customers. Putting plenty of elderly customers at risk. It's almost like it's know that if you're anti mask this is the place to shop.
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April 2021 by Kara Morin
I work there and we all have fun
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July 2020 by Melissa C.
I'm new to the area and haven't shopped In-store very much. I have used Drive Up & Go several times and it's great! When ordering groceries to pick up, make sure to wait for the text or call ahead before showing up at your requested time. There are many factors that could cause a wait. I remember one day they were short-staffed so my order was several hours "late" and only half of the items were in stock. I would never take off a star for something like that. The employees were working very hard and how can I not be aware that there has been a drastic increase in grocery pick ups with a pandemic going on. I've never had anything less than a polite and helpful fellow human and neighbor bring out the groceries. Usually the orders are on time and I expect one or two items from my order to be out of stock or substituted. I've never thought it was a big deal, but if you did you could always call before leaving the parking lot. I know people are tense right now, but remember what a service these workers are doing by picking out your food and bringing it out to you... without an extra charge.
