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March 2024 by Emily Law
Walk it creek big o never leads me astray and always does a wonderful job.
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March 2024 by Cheri Spain
Excellent staff and craftsmanship.
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February 2024 by M K
I’ve been here several times and they have always done a good job.
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February 2024 by Bob
Shady untrustworthy businessmen. Stay away if you don’t want to get scammed.
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December 2023 by Mailana Mavromatis
The Big-O Tires Team in Lafayette treats us like family. They take great care of our cars and go way above and beyond to make sure we're safe on the road. I am so grateful to them!
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December 2023 by Jeffrey M Sink
Great service and very helpful on 3 different occasions.And they have the best waiting room to hang out. Great connectivity and WiFi, do easy to get work done if you like. Or watch Netflix
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October 2023 by Cara Harrison
I rushed in in a panic, really close to closing with a flat tire. They were amazing! Fixed my tire within 30 minutes! Really great customer service!
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October 2023 by craig lauderdale
The crew in Lafayette are awesome. Quick and always on top of stuff
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October 2023 by Arthur Brownlee IV
Always fast and efficient service, good prices, and great customer service.
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September 2023 by Suzanne Yagi
Big " O " Tires continues to be an excellent business. The kindness, and professional quality of their sales team is consistent and thorough. We have been patrons of Big " O " for at least 15 years. We have brought all our children's cars to them. We are very appreciative to have their service. Thank you@
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August 2023 by David Kant
I drove over a nail and got a flat. Took my car in to Big O, they're always busy but managed to squeeze me in that day, and in less than an hour patched my tire up for free!My family and I have been going to Big O in Lafayette for many years now and really appreciate the service with abundance they always provide! Everyone there is great but we love working with Ryan, takes good care of us.Keep up the good work and highly recommend this place.
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July 2023 by Jacques B.
Been going here for the past 15 years. Always top notch service. daughter back in town and she went in the other day and spent a chunk of change. We talked about it and how friendly everyone was. They explained to her what was needed and she felt very happy about doing business with Big O Lafayette. Thanks to Jason and the team. Another shout out to Marco yesterday for helping this old man out. Thanks guys
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June 2023 by Luke B.
Update. Big O Just called me and said they did not take off the lug nut. I explained to them that if that is true, then they didn't put it on correctly when they did my brakes last August. I've had no rotations or other wheel work done since then. Check the Carfax.You also claimed I was rude to your employee, and I asked what I said that he considered rude as I didn't remember it. Your response was to start talking over me and then hanging up on me.I'm not really surprised at your response considering what my wife told me about her experience being berated and talked down to when getting her tires.I don't think you are the owner of the franchise, but I bet he would want to have much better customer relations than what has been occurring.I solved my problem for $24 by buying an entire new set of locking lug nuts on Amazon.
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June 2023 by Jeff W.
I'm a car guy, these guys are car guys too. The new owner runs the shop like a top, customers first. I have an odd size rim and like a specific tire for my F250 Jason went out of his way to get them, and get me my truck back quick. My wife's suv, and my sons multiple cars all have been serviced regularly by this shop for years and we will go out of our way to keep coming back!
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June 2023 by Peggy B.
Reliable and Trustworthy two things you need when it comes to your cars service providers. The team at Lafayette Big O is amazing, they are super through, on time and competitively priced. The new owner goes above and beyond to make sure his customers are cared for. Highly recommend you give them your business!