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March 2025 by Cynthia D
I recently visited Block Advisors for assistance with my taxes, and I was thoroughly impressed with the exceptional service I received. From the moment I walked through the door, I was greeted warmly by the friendly and professional staff.
Overall, my experience with Julie Su (Tax professional) was outstanding. The professionalism, expertise, and excellent customer service I received were second to none. I highly recommend this office to anyone in need of tax services. I will certainly be returning for future tax seasons.
Thank you for making a typically stressful process so smooth and rewarding!
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February 2025 by Michal Strahilevitz
I mostly write positive reviews for service providers (please see my other reviews to verify this). Service has to be extremely bad for me to take the time to write a negative review, but with this office, the service was so horrible that I am compelled to warn people. This was by far the worst service I have experienced with any service provider in any category (and I have Comcast, so you know there is competition) James did not call during an appointment I had booked a week in advance. He did not apologize for not showing up, and it has been over 10 days. Cynthia (who I think manages the office) did write to say they were busy and that she was sure he would call eventually, but he never did. This office is a disorganized mess. Fortunately, I went to an office unrelated to H&R Block and they saved the day, caught mistakes that the Block in Lafayette made the prior year and worked quickly and efficiently. The Block made me appreciate having someone excellent, and other than that, they get a giant F.
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April 2024 by James Glaze
I have had Shaku Amin who is now at the Lafayette CA office of Block Advisors prepare my tax documents for the past several years. She is simply the best I have worked with. Jim Glaze
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April 2023 by Betty J Rodriguez
Pamela Marks is a wonderful person that has great interest of helping me, with anything that has to do with taxes.She is the best and I do recommend her to anyone that needs to prepare for taxes. She is very knowledgeable. ???????
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November 2022 by Mario Quintero
Reliability
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October 2022 by Charles Shannon
Once I met with my Block Advisor in person, my experience improved and I now feel better about my experience.
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May 2022 by Judy Scherer
I always appreciate James attention to detail and I feel safe knowing that I have had my taxes done by a qualified professional.
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April 2022 by Chris Bergstrom
We feel like we are always in Good hands with Tax Professional Cathy Anderson. She takes her time, is very thorough and answers any questions we may have.
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November 2021 by Michael Murphy
Ray Alissio took care of business!
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May 2021 by Brian Murphy
I worked with Cathy Anderson. She was amazing and went out of her way to help with my tax issue. I will highly recommend her to anyone I know.
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May 2021 by Robert Vignalats
Brent has always handle me great
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May 2021 by Jeanette Marie
Easy, straight forward and convenient
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April 2021 by John McGinley
Brent Morrison is awesome he just makes things so easy and relaxed
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March 2021 by Sam Sperry
Cathy Anderson combines professional competence with a very welcoming manner. She demonstrates mastery of the process and is efficient in finding answers when questions arise. We feel confident in her work product.
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March 2021 by Diana King
Feel very comfortable with Brent over the past few years.
