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March 2024 by Mary C.
This review is about Safeway's grocery delivery service. I took a chance ordering from Safeway instead of Amazon just to support a local business. The first two orders arrived OK, although significantly earlier than scheduled. This one was "delayed," then never arrived. Customer service reports there wasn't anyone home to sign for it, although I'd been sitting 10 ft. away from my door for over an hour so I wouldn't miss it. Had to have a lengthy phone conversation with someone who really didn't want to believe me. In 4 years of enjoying Amazon's excellent service, I've had only one delivery issue, their prices are hard to beat, and customer service has focussed on how to keep a good customer...and they have.
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March 2024 by L. K.
Shop every once in a while at the Lafayette Safeway on Mt Diablo Blvd. Friendly, big etc. We were shocked to be scolded by the cashier-- "Why are you showing me your Safeway Card?" Uh, we do it when we shop? Then, very angrily, "Are you together?" It was done very aggressively. Since we are a 72 year old married couple, I couldn't see why we were getting scolded. It went on. "DID YOU GET TWO OF THESE? TWO FOR 50 PERCENT OFF!" Actually, no, it was on the sale cart. There's more...but I'll give readers a break. And yes, I complained. We were shaking afterwards.
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March 2024 by Le D.
Alright peeps yes I know the reviews are horrible but let's give this store a hole 360 and see what we can do to put this store in a 5 star store. Well from walking into the store it's clean and very organized. I had the chance to order some flowers and balloons. It was an amazing experience to be honest. Lady's helped me out a lot I picked out my flowers and was asked if I wanted them to be wrapped. I said yes when the lady gave me back my flowers I saw she had put a lavender ribbon and my flowers looked like 1800-flowers had just delivered them to me. The balloons I picked out said happy birthday but I went ahead and mixed the balloons up this nice lady put the ribbon on the balloons so colorful that it made the balloons pop with color and made my flowers look really beautiful. I proceeded to check out the deli department for the sushi. Yes yes I know sushi from a grocery store!! But, wait till you read how amazing this sushi was.. I asked the lady in the counter if she could make me a crunchy roll with extra sauce and crunch she said yes. She took out fresh rice and started assembling the sushi right in front of my eyes when I say holy moly she packed it so amazing fresh ingredients not like other stores that take out ingredients from the freezer and just try to make something called sushi lol. Peeps really come to this deli and ask the lady I think her name is "Mo" she makes the sushi so good I also had the chance to try a sushi with mango on top and chilly flakes on them it had that nice sweet and hot kick to it I had to go for 3rds lol. When she was finally done with my sushi I took the first bite and to be honest it was fresh crunchy and savory OMG!!!!! I also asked for a breakfast burrito I really am not a breakfast person but this burrito has really changed my mind never will I got to mcds and grab a so call breakfast burrito from them. My burrito had egg, sausage, fresh potato wedges, pepper jack cheese, bell peppers, freshly cut onions, and yes lots and lots of chipotle sauce because according to the deli lady "this is what brings the hole burrito together. But wait there is more!!! She cooked my toppings first before putting it in the burrito oh yeah! Then she put the toppings on the tortilla and heated up again doing this the stuff inside is hot in every bite. Not only that the tortilla had a crunch to it. When I said OH MY GODDDDD!!! This is something to try you must try this breakfast burrito, and yes they serve this burrito anytime this is not mcds that at 10:30 they stop serving breakfast. Lol peeps really after walking all over the store I left with amazing flowers delicious freshly made sushi and a bomb AF burrito and andddddd a fruit tart wow this Safeway has it all not to mention I was told that this store is the only premium store in the Bay Area so of course peeps this girl will be coming back to shop here. Thank you guys for making my shopping experience one of a kind. Sorry about all the bad reviews you had in the past I hope people could see and taste and experience what I experienced today!!!
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February 2024 by Darla J
Quick stop for potty and munchies
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February 2024 by Edward D.
Terrible price gouging at Safeway. So obviously taking advantage of the pandemic. Really
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February 2024 by Dany
Excellent place
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February 2024 by Dave J.
Rudest service in the bakery by a short lady covered in tattoos and hardly spoke English. Went to Costco instead for my cake.
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January 2024 by Ronald N.
A Safeway that is not far from Whole Foods Market. It is amazing that two grocery stores not far apart doing great business. I only gotten a sandwich from this location. Manage to go through self checkout right away and was out ASAP. The inside of Safeway isn't bad. Plenty of parking at this particular Safeway. With Whole Foods Market nearby I have not seen all the spaces being filled up. Not much I could say about the service since I only came inside for a sandwich but I will still give this location five stars.
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January 2024 by Raymond Capra
The grocery store of most of my life. As nice as a grocery store need be.
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December 2023 by K Farrell
Best Safeway around ..by far. ... they have an excellent floral department.
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November 2023 by michael simmons
Great checkers, awesome deli staff. Clean great customer service with a smile ☺️?. Great selection. Fresh sandwiches and hot food.
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November 2023 by Shelley Duran
Store director is very unprofessional and rude! I would never shop here, and would never refer this store to anyone! If I had an option for ZERO stars this store deserves that rating!
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November 2023 by Pamela Wilson
This store is the best I live in walnut Creek and I come to this store to shop all the time customer service the employee, management are the best.
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November 2023 by Jeffrey Hoey
830 at night coming in to the deli and everybody telling me no they can't cut me any meat, Two days before Thanksgiving trying to make hors d'oeuvres and nobody can help me won't be coming back here anytime soon
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October 2023 by larissa scott
It's a nice Safeway but small but there is another grocery store I believe in the same shopping center. Sunday afternoon all the non. Tomatoes were good, but you could tell they've been there a while and some bruising on what was left of the tomatoes. But they had everything the parking lot wasn't to busy definitely one of the nicer Safeway's.