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September 2023 by Rangi Manu
From twenty years ago . I finally met up with Dung Tran . To fixed my gold necklace took him 15 minutes. Wonderful customer service as usual . Very nice to see you.
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January 2023 by Maggie M.
Mr. Tran does excellent work at very affordable prices. He has repaired jewelry for me and created a couple beautiful pieces as well. Very skilled and professional technician. Excellent parking too!
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September 2022 by Lisa H.
One of the prongs on my engagement ring was no longer attached to my diamond. The diamond is marquis cut, so I was very concerned about the diamond becoming lose. Mr Tran was extremely kind and immediately started working on my ring. and was able to reposition the prong. I am greatly appreciative to have a small business like this within our community.
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July 2022 by Kimberly N.
Amazing service! This location is behind Wells Fargo and can be easily missed. There are several parking lots and street parking close by and parking wasn't a problem. I came to get the clasp of a necklace fixed and Mr. Tran did a wonderful job fixing it. He was finishing with another client and he helped me right after. He also cleaned it and I was out of there in less than 30 minutes. I'm glad I came here. From now on if I need any help getting any jewelry here, I will only come here.
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February 2022 by Mary Jane R.
Trans Jeweler did a wonderful job on my diamond ring and broken gold necklace. My ring had a broken sharp edge in the bezel. He restructured the setting with high quality. I have used him before and highly recommend his work.
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September 2021 by Lawrence Pines
After many years of happy marriage to a girl that loves serious gardening, her platinum engagement ring had a bent over prong, and one prong pulled away from the stone. It was also absolutely filthy having never been cleaned.Mr. Tran took me Saturday as a walk-in, and worked steadily and diligently to meticulously reform the two platinum prongs into perfect alignment. Then he smoothed them down with the wheel, followed by 5 minutes of polishing on the rosin wheel across the room and shined everything up like new.He patiently worked the ring through the high-speed wheel with various grades of gentle abrasives, right down to the feather finish.Then dipped them in the ultrasonic, scrubbed it clean, and finished with high pressure compressed steam.Tran works with a very high level of skill, patience, top-notch equipment, and diligence.I would not hesitate to bring all of our jewelry repair to a craftsman with this level of skill and integrity for all our needs.His price was extremely reasonable as well.Thank you Tran and you are an asset to our community.
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September 2021 by Phoebe Y.
I came in with a loose stone on a custom ring. Mr Tran repaired on the spot. I then asked him about a necklace that would fit an unusual jade. He was incredibly helpful in designing an attachment and locating an appropriate necklace. Very pleased with his work. I've moved away but any time I have jewelry questions, I always think about him and wouldn't hesitate to go back and get his counsel. Great customer service!
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August 2021 by Larry P.
After many years of happy marriage to a girl that loves serious gardening, her platinum engagement ring had a bent over prong, and one prong pulled away from the stone. It was also absolutely filthy having never been cleaned. Mr. Tran took me as a walk-in, and worked steadily and diligently to meticulously reform the two platinum prongs into perfect alignment. Then he smoothed them down with the wheel, followed by 5 minutes of polishing on the rosin wheel across the room and shined everything up like new. He patiently worked the ring through the high-speed wheel with various grades of gentle abrasives, right down to the feather finish. Then dipped them in the ultrasonic, scrubbed it clean, and finished with high pressure compressed steam. Tran works with a very high level of skill, patience, top-notch equipment, and diligence. I would not hesitate to bring all of our jewelry repair to a craftsman with this level of skill and integrity for all our needs. His price was extremely reasonable as well. Thank you Tran and you are an asset to our community.
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March 2021 by Sandy G.
My grandmothers wedding ring was cut off her finger when she had a stroke because her finger was swollen. She wore it for 55 years. The ring is now 110 years old. I took it to Tran to be repaired. He did such an amazing job. He not only welded it back together... he polished it to a brilliant shine. It looks brand new. I'm giving this family heirloom to my granddaughter. I recommend his services highly. Couldn't have asked for a better result!
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December 2020 by Adam W.
He made my grandmothers ring into a beautiful pendant. I would recommend him to anyone who wants to update or alter a family heirloom and make it look brand new. Very courteous and item was delivered within his estimated timeframe.
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December 2020 by Tobias B.
Saturday afternoon, and this place is locked up and dark as night. Looking an awful lot like it is out of business. I have been here once before to get watch batteries replaced, and the guy was friendly and did a great job. I was looking forward to replacing another battery and watch bands, but I fear this ship has sailed...
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December 2020 by Gigi W.
The solitaire diamond on my ring came loose when my hand got caught in an elevator door. We took it to Trans and they soldered and secured very tightly back into the setting and no incidents ever since. He was very quick, knowledgeable, and professional. Going back now to take him some pearls to re-string.
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November 2020 by Susan Enfield
I have had Tran make several rings over the past 25 YEARS. I have followed him to new locations and am happy he is in Lafayette. He is making a new ring from one he made before and I’m so excited to see and wear my newest ring. He made my daughter’s engagement ring, my son’s wedding ring and that’s just a few of the things he has done. His workmanship is beautiful, his knowledge, his honesty and creativity is beyond repair.
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July 2020 by Claudia Q.
So happy to find a great jewelry repair man in our area. Went in to shorten a Necklace and could wait for repair. Done in a matter of minutes all while being over 6' apart and wearing masks.
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March 2020 by Rachel G.
There are a lot of positive reviews - so read what I'm about to say as a possibly singular/specific/outside-scope-experience. I went in on a weekday with my year old son. As a full time mom with no family nearby, I have no time away from mom duties. I was inquiring if Mr Trans could help me design an engagement ring. I said I was interested in rose gold. My son was grumpy. I realized he had a dirty diaper. Being a mom is hard and there's often collateral "not the best" moments. As I was trying to understand Mr Trans style of working in design creation, i intimated that I was interested in rose gold. He told me that rose gold gets dirty easily. He is giving me nearly no information to my questions other than requesting I bring in pictures. When I left, I felt as though I had been given the cold shoulder, I felt more than disheartened, I called my husband and cried. I put creating my ring on hold for another two years. In no small part from this experience. Fast forward to my current jeweler, when meeting her for the first time, and expressing my interests, in style as well as rose gold color, she made me feel great! She was kind. I enjoyed the whole process. When looking back, I don't know if Mr Tran was trying to give me a message about my son's dirty diaper via my question about rose gold (I have rose gold ring now. And no, it doesn't get dirty easily at all. Everyone I've ever asked says they've never heard of such a thing), if he wasn't a fan of babies or mothers, or was just having a grumpy day. For whatever reason, I hope he becomes interested in giving every possible client, even moms with fussy babies, a better experience than I had.
