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October 2022 by Doug M.
stay away from this place, They refused to fix rust bubbles(now I have some major rust issues) and my door never shut right after they got a hold of it, the back bumper is 1/4 of an inch higher on one side. they cut into my hood liner. sanded my chrome rails on my car trim. refused to fix,They take forever and ruined a hard-working man's automobile. paint peeling off.I could go on about so much more, plus they move shop every other year to avoid the truth about shabby work. When Dick told me to get the f*** out of here that was the icing on the cake.. Avoid this place at all costs. -5 stars
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September 2020 by Josh Regen
My brand new Honda Accord was hit and the front bumper was completely damaged. So one of my friend recommended this place to me and I took my car to JP Auto.
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May 2019 by Audrey A.
Richard from Custom Auto Body in Laguna Beach recently returned my Tesla Model 3 after doing extensive work on the vehicle. I had scraped my car on the side door and up front from pulling into my one car garage, had major damage on the front bumper from an accident, and dents in the car from someone evidently hitting my car door with their door. Richard did an incredible job in repairing my vehicle. It looked fantastic and looked like a new car when he returned it to me.. He had it detailed inside and out and the detailers did a incredible job. I am beyond pleased with the workmanship and the time that was spent in making my car look phenomenal. My hats go off to Custom Auto Body.
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December 2018 by Dale Pyle
The worst people ever. Ruined my 1958 corvette. Had to have the car removed from their “shopâ€. They had the car for almost a year. Always delayed because parts out for rechroming. Car now at California Classic. Costing me a lot of money to repair the damage these guys did. They charged me $10,000 for damages they caused. As close to criminal as you can get!! Stay away.
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September 2018 by Marcy B.
Had a run of bad luck last year. Three of our cars were in an accident. Chad fixed them all and went above and beyond. My daughter managed to break the axel and bend two rims on our 1997 Mint condition Lincoln. Chad found an axel and the rims. It looks like new and drives perfect. He is always there for our family. He is honest not easy to find these days.
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September 2018 by Jim Nelli
Have worked with Dick and Chad on numerous auto body repairs. I also bought a used car from them for my daughter. They are top notch repair professionals, and they did everything they could to make sure I was totally satisfied with my used car purchase. I have recommended Custom Auto to many of my friends, and they had nothing but great things to say about the service they received. Great people to do business with.
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September 2018 by Joy Joshua
I'm so satisfied and highly recommended for you guy's, they have best service, fast and honest one.
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September 2018 by cory susag
Friendly, professional and knowledgeable. They work for you, not the insurance company.
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June 2018 by Dale P.
Still have not received any documentation for so called work done. Never drank until your "shop" came into my life. Remember you sent your "work product" to an independent source. Have fun arguing with real people in a court of law. Face it, you couldn't get the job even close to right.
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February 2018 by James W.
Incredible shop. They were able to rebuild my front bumper after a collision and save me about $2,000 over buying a new one. They also took a lot of time to explain the options and the costs. They didn't rush me through or make me feel like I was wasting their time when I had questions. And the work was great quality. A couple months later I ran into Chad again and he recognized me immediately and we ended up in a discussion about car air conditioning problems (which they don't even work on) and he was able to give me a reference for someone who did that type of work too. Really impressive work and really impressive customer-relations. Definitely going back if I need work done.
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September 2017 by Sean Haggar
This is a family owned and operated business, which I love supporting! They have worked on my truck many times and always do a fantastic job. Nice people and very honest!!!
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September 2017 by Amir P Deilami
These guys are the best! They fixed my GTO and it drives great now. I was so impressed with the good price and exceptional job I brought in my Z28 for a brand new paint job!
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September 2017 by Karen Chernekoff
Great family business. Knowledgeable. Honest. Lots of integrity.
