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June 2023 by Meghan S.
Easy breezy service with a smileI like the mastery mechanics . They have worked on my cars for 25 years
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April 2023 by Justin D.
Did my 100k service here and have been here twice now and they've been able to diagnose and fix every issue with my 2016 Mercedes GLC and at a much better price then fletcher jones. They are very knowledgeable and friendly answering any questions
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April 2023 by Brandon S.
Brought my old Mercedes here to get fixed. I work on cars myself and had explained in detail what had been diagnosed and fixed. They told me the brand new parts I bought were defective so I replaced the brand new parts. And to no one's surprise it did not fix the issue. Brought the car back twice. Sat on the the lot for over 3 months, and they only looked at it maybe twice. Kept lying to me and said they would look at it and we got into this perpetual limbo where I would call asking if they looked at it once and week, to which I'd always get some excuse as to why they couldn't look at it. They just wouldn't tell me they didn't know how to work on the car/diagnose. This is a shop that just throws parts at stuff, not really wallet friendly. Shop across the street is more transparent & knowledgeable.
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October 2022 by Janice Melone
They took so much time and we're so kind helping us get car financing
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September 2022 by 911 9.
Make sure you get a pre purchase inspection for your safety. The are an auto mechanic shop but wouldn't fix an oil leak before selling the suv. The salesmen PG is wonderful and the highlight of this place. It's hard to find good and honest people. Franks motor cars are lucky to have PG.
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July 2022 by Nathan L.
Drove from Vegas to Laguna for a quick 3 day trip. I got a flat on the way and changed my tire to the spare to finish trip. I already had an appt at Frank's for oil change the next day and suspected I needed brakes so adding a tire plug shouldn't have been a problem. Unfortunately after spending over $3700 for brakes, oil change some bulbs and plugging the tire when I picked it up it was shaking pretty badly. Very obvious, anyone who would have test drove it would have felt it. I was almost back on the 5 when I called Dario and explained the feeling. He had a feeling the tech may have forgotten to tighten a wheel. I pulled over and sure enough every lug nut/stud was finger tight on the back wheel...It would have flew off shortly after getting on freeway for sure. I tightened with the spare tire lug wrench and the vibration went away. I called him back, told him what I found and said I'd bring it to him to inspect on my way back out of town. I brought back in and asked him to inspect for a warped rotor or any damage just to get eyes on that wheel since the pads and rotors were new. Didn't even put it in the air, the tech did exactly what I did, tighten the lugs like he should have the first time and backed it out. No inspection, no test drive-nothing. After $3700 I got no effort to make it right. NEVER again to this place and I'd let everyone know to double check all work before you leave if possible. The damage and/or accident caused by a tire flying off could have been catastrophic but they didn't even care.
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June 2022 by Edgar D.
My 67 Camaro ended up breaking down right in front of their shop so I ended up walking over to see if they could help. I didn't really have a choice at the moment and figured I would give them a shot. Dario was amazing. Helpful, honest, and they did a great job on replacing my starter. I have now found a shop I trust to work on my classic cars.
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June 2022 by Matt W.
Bought a car from Franks a few months ago. PG took great care of us. He Did all the leg work. Took 25 minutes to purchase a car. Just amazing! I also price compared A LOT. Don't ask me why an ocean view dealership in Laguna Beach has the most competitive prices but I assure you the really do. So your homework and you'll see. Highly recommended!
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January 2022 by O A.
Great repair shop for older Mercedes Today it's hard to find someone who knows the older cars. Had some repairs done to our 1981 Mercedes 300D and everything went well and he gave additional items that should be looked at asap. You can leave your keys for an overnight drop off and service the next day. They also sell the same vintage or little younger models so you know they know Benz. Not cheap, but you get what you pay for.
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August 2021 by Doug Stihl
Fixed my 328i to purring perfectly again.
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July 2021 by Bill H.
Manny and the team are great. They don't try to yp sell you on things you don't need and pricing is fair.
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May 2021 by Carli M.
So impressed with this place! Dario was AMAZING and so helpful and friendly. They were able to replace my brakes in just a couple of hours and got me right in. Thank you! Will be back!!! Love supporting local and this place is so convenient and their prices beat the dealership by a long shot!
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April 2021 by Sarah C.
Manny was great! Fast turnaround time and the repair looks flawless. Could find a part other body shops couldn't source and made the whole repair process effortless for the customer. Very knowledgeable about cars and no bs. Thank you!
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April 2021 by Reedler Reed
.. I. I
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April 2021 by Chayson B.
I recently purchased a 2018 Subaru Forester from Larry. He was professional and patient with me. Answered any questions I had about the purchase swiftly. I called ahead and put a deposit to hold the car. Which he did for a week until I could make it down from LA. He had me fill out paper work online and when I arrived to pick up the vehicle and pay in full the whole process took 15 minute. I am very pleased with the service I received.