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August 2023 by Eliza D.
I was recommended Jeeps R Us by 4Wheel Parts in Santa Ana. I was a little shocked, thinking 4WP would want my business being that I needed a new suspension and shocks $$$ but I'm grateful they did. Abel and Dave were fantastic to work with. Dave managed to get my Teraflex suspension and Fox shocks at a great price and Abel put it all together. Dave called and answered texts as the process went along and even personally drove my Jeep to me on a Friday evening because he knew I would be needing it for the weekend. I'm guessing this may not be normal practice but he knew I was in a bind and I greatly appreciate that. What service. My '06 Rubicon is riding like champ and I look forward to bringing him back in the near future.
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July 2023 by Roger G.
Friendly helpful staff Needed to check why the Jeep wouldn't start sometimes, and without an appointment to took the time to do some test to try to figure out the issue..
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July 2023 by G B
I went in hoping I could leave my Scout with them to dial in the tuning and get it ready for smog. Abel came out and in about 5 minutes he diagnosed the issues and about 10 minutes later my truck was running perfect. He said I can leave my truck, but after he checked everything, there was no need to. Top notch mechanic who knows these old machines - cheers to Abel!
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May 2023 by Tony Fryer
. . . called ahead to schedule an appointment, Dave answered the phone, retrieved my past service while updating my vehicle and personal info, set the date. ( which I chose because I live 7 hours north of Laguna Beach AND I would be attending my LBHS "All Class Picnic Reunion" at Heisler Park.Abel jumped right up to drive my Jeep helping him understand my front suspension concern - a "clunk thump" sound. Abel identified the culprit - failing front shock, bad control arm bushing, and sheared off bolt supporting the strut.Coordinated ( both Dave and I ) getting the parts needed ( I have an ungraded delux Rocky Road Outfitter lift kit, and both Dave & Abel recommended quality shocks - front & rear. I agree.Work performed during my short visit, and the communication regarding parts arrival, work performed, and even a dropoff & pickup from my motel were a welcome addition to my alumni visit.My experience with my Jeep Grand Cherokee Limited and the service performed by Abel & Dave confirm my decision to continue bringing my Jeep ( when in Laguna Beach ) to Jeeps R US for professional experienced service AND repairs.Con una sonrisa Tony Fryer - LBHS Class of 1970 - Laguna's Golden Era in my opinion . . . grinsServices: Steering & suspension replacement
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February 2023 by Robert Carter
Great place. Abel is the best . Knows his stuff. Client loyalty .
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February 2023 by Rob Clancy
Great service & honest prices from real jeep owners. Highly recommend having them service your jeep.
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May 2022 by Doug Feesler
These guys who I have never met, my son owns a Jeep and lives in California, I live in Ohio and call to see if they come help, they handled all the repairs even offering to pick him up at the rental office. Kept my son informed & also me in Ohio about the repairs needed. GREAT WORK!!!
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March 2022 by Vincent Lugo
Had a great experience everyone was very helpful
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September 2021 by Amanda Wilde
Will be backHad a great experience. They made booking easy, I appreciate that they sent an email reminder and a service record. They went above and beyond by shining up the bumpers and fenders. Thank youService: Oil change
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June 2021 by Reza Y.
Mario is top class , patient with my questions and gave me a lot of insight on my future purchase. Thanks again !
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May 2021 by Casey Masters
Best people to ever touch my Jeep. Highly recommend to any offroader.
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March 2021 by jason alava
This shop is amazing! Dave and Abel were so helpful with getting some items taken care of before I shipped my Jeep home and also honest on a couple of things that could wait. Dave followed up with me a couple of times via text just to check in and how I was enjoying my TJ. I would highly recommend this shop to work on your Jeep. If I lived here I would most def be a regular even if it’s to drop in to say hi!
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March 2021 by Amanda Minton
Will be backHad a great experience. They made booking easy, I appreciate that they sent an email reminder and a service record. They went above and beyond by shining up the bumpers and fenders. Thank you
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December 2020 by Robby Meyer
Great place
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December 2020 by Frank U.
Awesome experience. When I had my bumper put on it was going to take longer than expected. Dave lent me his personal jeep, let me use his parking in downtown Laguna, and even filled the tank. Great experience. Would recommend to all. Abel is a perfectionist. Worked on my car steering column till it was perfect. Thanks guys for your great customer service. Frank in L.A.
