The UPS Store #0120 in Laguna Beach is a locally owned and operated business offering a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the efficient operation and helpful staff, who handle orders, requests, and returns with calmness and kindness. Many reviews highlight the exceptional service provided by team members, noting their patience and willingness to assist even during busy times. The manager, in particular, has received praise for going above and beyond to help customers, ensuring that their needs are met. While parking can be limited, the store is a go-to spot for hassle-free Amazon returns and other shipping needs. Overall, The UPS Store #0120 is recognized for its consistent, high-quality service in a beautiful location, making it a delightful place to visit.
Incredibly friendly and patient staff. They clearly helped me and guided me through my international shipment. Dylan and Massimo deserve a raise for there kindness : )
March 2026
Greg was very helpful when I brought my new bought painting in for packaging for transporting as luggage on AA. He gave me a reasonable price said he’d have it done in about 2 hours. We went shopping and 2 hours later he texted it was done. What a great job handle and all for easy carrying. Highly recommend.
August 2025
I put in a very detailed print order and assembly a few days ago. Ethan was communicative, trustworthy, and even went above and beyond by making sure his location had all the items we needed and emailed photos of the final products. Definitely a great location to get items printed!
