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October 2023 by Sarah Godoshian
I needed a broken lug stud replaced on my Subaru SUV. I called every auto repair shop in laguna beach and this Goodyear has the best pricing in town. What makes this shop even better is that man who helped me, Prem, is incredibly transparent and kind. He answered all my questions and concerns with care, and got the job done quick. Thank you so much Prem and team!
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September 2023 by Marc Malsam
I had really good experience in this location. I called in the morning to make an appointment for oil’s change and the guy at the phone gave me one spot for the same day. Usually they are busy. They did tires rotation and full inspection without a request. affordable price for a mid size truck.I was 55 min. Not too bad. customer sit area confortable with TV and coffee to take.
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August 2023 by Aspen Potter
Cannot recommend this mechanic enough!!! They were so timely and helpful with checking on my 1971 bronco. Definitely know what they are doing and more important TRUSTWORTHY- didn’t try to upsell me on anything I didn’t need. Definitely my go to mechanic for now on :-)
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August 2023 by Christina M.
I called Goodyear on a Monday morning to get a quote for 4 new tires .Prem couldn't have been more helpful! I texted him pictures of my car and he was able to order the tires and have them for me by the next next morning. The location is great. I was able to drop my car off and walk around downtown Laguna while I waited for my car. Great Experience! Great prices! Great customer service! /A+
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August 2023 by John T.
My serpentine belt shredded and ended up doing collateral damage to my radiator and some other nearby mechanical parts. It's an older vehicle, I wasn't looking to spend a ton of money keeping it running and Prem and team worked with me. I'm wary of mechanics in general but Prem and team provided me pictures and video as evidence to support the necessary repairs as I was not prepared for the additional costs. I appreciated the communication and value their integrity and pricing. I will be going back for my next service. They've always been reliable when we've had tire issues and now my relationship will expand to include mechanical.
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August 2023 by Kinnari P.
They have great prices for tires. I took my Land Rover to the shop and got my tires don Prem and Abhi where great total recommend.
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August 2023 by Aspen P.
Cannot recommend this mechanic enough!!! They were so timely and helpful with checking on my 1971 bronco. Definitely know what they are doing and more important TRUSTWORTHY- didn't try to upsell me on anything I didn't need. Definitely my go to mechanic for now on :-)
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July 2023 by E R.
Tesla had a low tire pressure warning light on. Was able to get to Goodyear. Prem & Eric checked it out, found a screw, they got it plugged to last a few months before a new tire will be required Great service, very fair price. 5 star service all around, highly recommend them!
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April 2023 by Anastasia Stamatis
Janet was super helpful today. My boyfriend and I had some issues with our tires and even though they didn’t have the tires we needed she still filled them all up with air and helped us get to the next destination that had them in stock. She was very caring. Definitely come here if needed!
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March 2023 by Kyle Fanter
Brought in my truck carrying a 2klb camper for a flat tire. Thankfully I had a full size spare ready to go, so all I needed was a quick swap & fix the flat just incase it happens again.A few hundred miles later I realized the plug of the tire completely blew out of the tire. I was d*** founded. As a previous tire tech I questioned if it was just a plug & not a patch on top of it?When I was speaking to the young lady she made a comment after I mentioned “plug & patch it”, she said it’s either a plug or patch. At the time I didn’t think anything of it as i was flustered with the ordeal. Then it hit me when the plug blew out the tire, there probably wasn’t even a patch on top!Ironically, I use to work at a Goodyear! Trusted how I learned how to PLUG & PATCH trucks to ensure a secure fix. Especially for someone on a 4,000 mile road trip carrying a full size camper on the truck bed. I’m not sure if it’s pure laziness, being conservative with inventory or lack of knowledge but there simply isn’t an excuseI got my warranty replacement tire, go figure after the swap I look inside the “plugged” tire with absolutely no signs of ‘scoring’ any rubber, no signs of adhesive, or literally anything to show that a flat tire had been dealt with.I tried calling the moment I noticed the plug completely shot out of the tire, with no response just a voicemail. I left a very respectful & detailed message to get back with me with my phone number, in the event I can get a refund or come back to the shop for a proper fix.Never got a call back.Wouldn’t recommend.
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March 2023 by Patrick Joseph
Had two flats on my dads ND Miata. Ordered tires in morning (about9am) and had installed @4pm same day. VERY quick turnaround on install (I won’t even say) and a great price, thank you guys. It was really appreciated.
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February 2023 by John in LB Mallory
Great service - Mechanics have worked here for many years, and their experience / professionalism comes through. Watched them do an alignment on my car - spot on and meticulous!!
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January 2023 by Shell S.
I am giving Goodyear a 5 star for being honest and helpful. I called to inquire about a particular service about my Porsche and the gentleman I spoke with was honest enough to say he does not have what I needed for my repair and instead of luring me in he gave me the contact for a Porsche specialized mechanic to help me with my urgent need. Thank you for your honesty and helpfulness!
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December 2022 by Laguna Beach
Great people working here. They helped me out with my need. Gave me properly tool to complete my job near by. Thank you for helping me.
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November 2022 by Donnette d.
I had a blow out in the canyon and was towed here. General manager, Prem Parikh, was more than helpful. I felt I got a fair quote and the tire was ordered and put on before I knew it! I highly recommend coming here if you want great service that is fair.
