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November 2023 by Brooke G.
Unfortunately one star is the least amount of stars one can provide to this "pharmacy". As a customer, it's unfortunate to have had to scold a representative named Diana for being nasty. I put her in her place in front of all her staff, and shortly after was fired. The entire ABC pharm as a whole will treat you as less than scum should you require ANY controlled substances despite having a 16 year track record of needing them. They are disgusting as a team My only relief was Zack. An incredible part of the staff who also needed controlled substances for his own issues. He not only looked at me as human, he ensured my meds were always on time and the brand I reacted best with. This guy was the most solid of them all. Oliver?? I think was his name, should only work behind the scenes or for customer complaints in person. He's of management material. Why can't you guys get it right?!?!? Kind of felt compelled to write a review after finding out you guys were raided by officials for... was it lying on ins claims? Giving HUGE coupon discounts to patients but collecting the payout under table So essentially what you have is a group of pharmaceutical employees who are either related or distant cousins who agreed to fraud.. Granted it benefits the patients deductible but enhances your wallet all while lying to insurance I haven't been a patient since, well, FOREVER! But I forgot to let the public know how you handle the business. I forget the short overweight bald guys name, but he wouldn't even acknowledge me when I went in for pick up. He would act like I was just not there... and await a fellow BUSY employee to notice that he "didn't like the particular patient" to finally assist me. Zack soon informed me that my need of Alprozolam for my extensive childhood sexual abuse rubbed this as*hole the wrong way and thought should I no longer be alive. Apparently this bald guy took Gabapentin and even hated that affect on himself because it was similar to opioids or benzos. These are the ppl serving the public Zack was of sound mind and CEO material and was never treated as he deserved. I tell you, they should actually be out of business And after the bi**h Diana demanded my ID for their record, I found out that it was not needed and not even in my chart. So they treat you like shit and attempt to intimidate. Both , bald guy and Diana were fired. It's interesting how anytime I have an issue with someone, they cease to exist to the company in no time at all.
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August 2023 by Charlotte H.
I have been using ABC to fill my prescriptions for a few years. I highly recommend them. They are priced so much better then CVS and Walgreens. They will automatically look for and apply manufactured coupons to save you hundreds of dollars. I was on Edarbyclor and CVS was changing me $80.00 a month, ABC saved me so much money and only charged me $15.00 and shipped to my home for free.
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July 2023 by Jackie G.
I had. trouble finding a pharmacy that carries the medications I need. ABC tries and after a bumpy start has helped me in many ways. I appreciate their staff and their pharmacist's knowledge.
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April 2023 by Sasha B.
I've been a patient with this pharmacy for a few months and absolutely love them. Back when I was using CVS pharmacy, I was spending close to $150 for my medication, but then my doctor recommended ABC and they were able to help me save money with coupons and now I pay $25. Very thankful for these guys!
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March 2023 by Ceramicat D.
I think they hire their employees from moron university! They can never find prescription sent in by the doctor, they have to resubmit it multiple time!! It's the only pharmacy that has been the subject of a doctor's office meeting they are so bad! Do yourself a favor, find someone else that delivers!!! I'm
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March 2023 by Todd F.
For some reason my endocrinologist keeps sending my prescriptions here instead of to my pharmacy. After talking to the staff it sounds like it's because ABC will fill out the prior authorization forms so my doctor doesn't have to. I don't understand how that's even legal, but I guess when someone does your work for you, the patient's preferences no longer matter... This last Wednesday I called ABC pharmacy to ask about my prescription and they told me that it was ready to pick up. Since I was going to be out of my medicine on Friday and needed the refill, and because unlike most pharmacies ABC is only open during the day when I'm supposed to be at work, I immediately drove the 30 minutes to pick it up. When I got there they told me oops, sorry, they didn't have it! They had given it to someone else, they said... In the last 30 minutes! But they said they would have it delivered to my house free of charge on Friday. Little consolation for just having wasted an hour of my time... Friday came and went, and surprise, surprise, the prescription didn't arrive.Unlike most pharmacies, ABC isn't open on the weekends, so due to their incompetence I'm now without my medicine, and I have no recourse until Monday. I'm sure when I call tomorrow they'll have some cute excuse for why they didn't deliver it as promised. Besides, it's only medicine, what does it matter, right? I don't have one positive thing to say about these people. They are an absolute joke. Stay away.
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March 2023 by Sean H.
The pharmacists are great, front counter staff is a different story, they constantly tell me they don't have my medication, I then ask to talk to the pharmacist and then magically my prescription is in stock and can be filled... not sure what game the front staff is playing but they need to get it together with their new staff.
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March 2023 by Dolores Gomez
ABC so professional always there to help you with any issue you have on your medication,I recommend them to any one to place there medication needs with ABC.
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February 2023 by LoLinda G.
I must've caught ABC Pharmacy on a good day because every single interaction since then has been HORRIBLE. They have to order your medication when you request it, which they say will take 1 day. You don't receive it as promised, and have to call them back. They claim to have left voicemails BUT NO ONE CALLED! This is especially a problem when you're on a medication that you can't live without. They offered to call my doctor and give me a different dosage???!!!! Thyroid medication does NOT work that way!!! And no matter how nice you are, they get upset and short with you, even though it's all THEIR fault. I guess the lady I initially worked with is no longer employed there, which is a shame, because literally EVERYONE I've spoken to since then has been rude and incompetent. Now I have to spend the rest of the day trying to get my prescription transferred so I don't run out over the weekend. PLEASE - DO NOT TRUST THIS PHARMACY!
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January 2023 by Nolan C.
The staff was friendly and helpful! If there is a coupon to reduce your cost, they will find it.
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December 2022 by Iggy I.
Great pharmacy with personalized services ! Pharmacist makes us feel at home. They also offer Memory Testing with a computerized memory test device Cognivue that our doctor does not offer! Kudos to ABC Pharmacy!
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August 2022 by Joshy O.
Best pharmacy in Laguna! Highly recommended, and the staff is super accommodating and professional.
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May 2022 by Zach V.
Solid pharmacy with helpful staff. I can get in and out more quickly here than I can at CVS.
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April 2022 by jim stephens
Excellent Pharmacy which looks after your needs.Highly recommend them for your needs.
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March 2022 by Mel B.
I have 2 stars because I get them delivered to my house. I get a delivery from them every month and it's the only place I can get from do to a special medication but they always forget to give me something. I call them every month for the same exact reason never fails. They put it in the computer what I need and again the same thing happens the next month even if I call in advance and remind them 2 days before shipping it out. I don't know what or why they can't get it right but it's so beyond frustrating. I know they are human but I've been getting these medications from this pharmacy for 2 years now calling every single month.
