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March 2024 by Mehri Abdollahi
I appreciate Summer helped me to find out that I was looking for.
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March 2024 by Kiki Brown
Lana & associates are fantastic!! So helpful and friendly and kind.Found the perfect chairs to go with our new table!!
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March 2024 by ThienDuc Nguyen
Gus was amazing, very helpful, helping me to get the right size for my sectional, highly recommended.
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March 2024 by Arabella Strong
I love how they used my phone number to quickly look up furniture I've purchased in the past so my new pieces of furniture match. Great Service. Love this store, friendly, efficient and great service
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March 2024 by levy axl
I just visited the store on El Toro Rd, a Kind man was ready to help me and when I was paying, a woman looked at me like a weirdo and told him not to sell them to me and the man told her that they had to sell something and even So she said no. Bad experience with that classist lady.
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March 2024 by Susie Lim
So nice to offer fun DIY classes, I did the candle making one.
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March 2024 by Kayla Waxman
Very fun class! The instructor was so helpful and it was easy to do! And now I have a new candle.
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March 2024 by Ali Coll
Very friendly staff! Came during an event and stayed to shop.
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March 2024 by Ruthann Guidry
Loved the candle making class. Looking forward to next event. ?
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March 2024 by Kaila White
My husband and I were looking for a couch for our new home and we were lucky enough to have Duc help us out. He was knowledgeable and made sure to address all of our needs. We have two big dogs, so the fabric durability was a concern for us. He knew the correct fabrics that would work and helped explain the best configurations/features that would suit our new home best. Such a kind, not pushy salesman that seemed to care about what we needed. We went in to just browse but he really sold us and we purchased a new couch that day. Thank you Duc!UPDATEThe store policy provides zero chance for exchanges if the furniture does not fit. Their customer service line is absolutely no help at all and I was given the run around for a week and a half with the promise of a return call on 5 separate occasions that never came. Our salesperson was a nice man but he misjudged how much space would be needed for the reclining portion of our chairs and promised it would fit. I will never shop with Ashley’s again, because their “return policy” (which is actually no returns) is not conducive to quality customer service in any way.
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March 2024 by Ashwani Gupta
Recently purchased living room furniture from Ashley Furniture in Laguna Hills. It was a great experience. Lana was the sales representative I worked with at this store. She is very thorough, patient and a kind person. Everyone else including the managers I came in contact with were very pleasant and great as well. I needed to make adjustments to my initial order one day before delivery and they were very helpful and made the adjustments without any problems. A special thanks to Deina at the customer service/payment desk for prompt and accurate processing of the order updates. It was one of my best furniture buying experiences.
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March 2024 by Jamie Huffmire
Diana was SO sweet and helpful! Extremely kind, friendly, and genuinely wanted me to get the best deal for my money! She wasn't pushy or tried to upsell me anything I didn't want! I went back just for her! Ask for her!!
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March 2024 by Mengjie Xu
Duke was nice and helpful, great experience!
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March 2024 by jiajia zhao
Hello, the bed is not ready, please come back and help me deal with it
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March 2024 by Sibel Savci
We were very pleased with the service today at Ashley store in Laguna Hills. We were looking for a sleeper sofa and coffee table. The salesperson named Duke greeted us in the entrance, we told him that we were just looking for now. He was around when we asked him few questions. Guess what? We ended up buying what we need plus a dining table. He was very courteous,not pushy( which is really important for us) very nice, and a great salesperson. Very well earned commission Duke, enjoy it!! We’ll be back thank you Ashley Furniture ???
