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February 2024 by Carol Kent
From the moment I call into the office, to the service that is provided to me, this is an exceptional office with professional employees. They are all very nice and quick to assist and get my questions answered. The follow-up is exceptional.
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February 2024 by Margarita Caceres
Elizabeth and Jaime are always extremely helpful and friendly. They always handle my requests promptly and professionally. I’m very happy to do business with this office.
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January 2024 by kevin munoz
Elizabeth is always really kind and helpful.
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November 2023 by Joe Rego
Moved to State Farm 6 months ago. Chose Chase Douglas for it's favorable reviews, proximity and Insurance coverage. The office staff is very competent & friendly. Jaime Melchor, the multi-line insurance representative did the analysis and met with me. He made things a lot easier by taking my details and giving me a clear picture of what liabilities and coverage to expect. This enabled me to compare with other Insurance companies to make a decision. Elizabeth is office representative and great support for the team. Any information I need on my agreement she answers immediately. I feel Chase leads a great team for State Farm. Looking forward to many years with them.
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November 2023 by YALI YANG
Thank you so much Jaime! The service has been amazing.Problems are solved immediately.Friendly and very efficient.~Xiang
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November 2023 by Sam Garcia
Chase Douglas' agency has been great to work with, responsive, and ensuring I'm getting the best deal!
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October 2023 by Alec Schrezenmeier
The team is always available and incredibly helpful, made dealing with insurance stress free.
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September 2023 by Kimberly Morphet
Always a great customer experience with this office! Friendly and very efficient.
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July 2023 by marco gemini
I have applied recently for a State Farm Medicare Supplement Policy : I am grateful for the first-rate service provided by Chase and his staff.
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July 2023 by Nicole Amy
I had a great experience here getting help with auto and a life policy. If you ever need one, come here and ask for Jamie. He’s the best!
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July 2023 by Yesenia Forbes
It was a pleasure to talk with Santiago Forbes today regarding the insurance for my vehicle as well as rental insurance. He was very helpful and help me get the best deal for my money
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July 2023 by john m.
Although unable to write new homeowners insurance for me due to corporate-wide temporary policy, Chase gave me very good advice on adjusting my current policy for increased coverage and reducing my rates after changing my deductibles. He provided our community an informative insurance presentation that awakened many home owners to risk management and costs.
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July 2023 by Mike D.
Renewing my review to once again let everyone know to avoid State Farm if they can help it. They'll only ever reach out to you to collect payments. The second you request assistance is the second you stop getting replies. Their communication is atrocious. My premium recently doubled due because I ran over some trash on the road. I have video that the accident was avoidable, but this location never even gave me notice that the accident was going to double my premium. I could have tried to settle this with their claims department before the new premium took effect, but of course, now I have to pay them and work it out on my own. They're basically charging me a months worth of rent for something that wasn't my fault. Would still give them zero stars if I could. There's no company I dread dealing more than State Farm.
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June 2023 by Trish Lane
I received the most cost effective quotes from this agency for auto, homeowners, and umbrella policies. Jaime Melchor provided the quotes and was very professional and informative. I highly recommend this agent as well as the agency.
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May 2023 by Christopher Gibson
Jaime was a great help!! Life and car insurance needs. MET :)
