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December 2023 by Aalia S.
I had a great experience with someone working at the deli counter last week. I waited a while to place my order and the woman who was working was so kind to give me a sample of deli meat and cheese, as I had waited so long.
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December 2023 by Ben P.
Jordan was super helpful and has amazing customer service greatest cashier ; store was busy and still took the time to help me with getting cash back I needed on Christmas Eve! Very well ran stater bros in general will definitely be going to this location for my next grocery shopping outing
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September 2023 by Maria M.
the produce department , deli department, the cashiers-department, great customer service, very friendly, and a great place to do your shooing!!! Highly recommend and
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August 2023 by Tiffany W.
I was in there this evening as well as a few times a week. my job is to audit stores and secret shop. This store is the most flagged store on our list. Theres a young man checker who always chatting with multiple baggers while checking out customers. Forgot his name. But every time i am there its cause he is flagged. Its busy and one bagger should be at each stand not 3 at his. I hope this store realizes the severity of this guys actions. He needs to go. Baggers need to learn to bag. Train them. They should never ever put chemicals with food. I got cleaning solutions and they just dump in same bag as food. I informed them they just laughed and blamed each other. This is a hazard and will be in my report and will be having these 3 audited by others now will audit to see if he check id's and sending in under cover detectives. Get your employees trained asap as these under-covers will have no issues arresting on spot(my fav part of job is sending them in and ruining days of employees who are idiots)
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July 2023 by James L.
Happy customer for many years and really happy to see Jace join the Stater Bros. family to continue to see her pleasant attitude and friendly face. Leaving California for good in a few days and we will miss the staff and service from this store.
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June 2023 by Derek E.
I got the meal deal from the deli area. It includes coleslaw as a side option. The man who helped me, who is usually working this post when I come in to get this particular deal and who as serviced me with attitude before, decided to neither fill up the container full or weigh the coleslaw out to at least 1 pound as that is what I was paying for. I wasn't in the mood to argue this out in person so I'm just sharing here.
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May 2023 by Cisko J.
Terrible Experience ,I was Charged more for an item than price tag at the shelf suggested, After one of the employees went to check the price He came back and said that yes indeed the price at the shelf was cheaper but the items had been misplaced by one of their employees, I ask to speak to the manager in hopes he will take some accountability and honor the price tag at the shelf , instead he issued a refund for the item but item was taken away , So at the end of the day I left empty handed and they took ZERO accountability for their Mistake
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January 2023 by Sierra M.
I really love the meat department everyone's super friendly and sweet! Meats always super fresh & I love the deals they have weekly. Cashiers are nice baggers are alright. It is a really clean store however The deli they switched to their own brand and THE ROAST BEEF IS ABSOLUTELY HORRENDOUS. It was not edible at all and it was so disgusting I had to throw it away.
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January 2023 by Michael W.
As a 30 yr. resident in the area, I finally found a local grocery store that consistently delivers an enjoyable shopping experience. This store location, is further from my home. But the other chains that I used to frequent, made shopping much more of a chore. From ease of parking, selection, value, to a helpful & friendly staff, they get it right.Kudos for adding the cut fruit and veggie station in the back of produce over a year ago. It offers customers the desired convenience, while cutting down on spoilage. And thank you for resisting the trend of many places that believe self-checkout is a great idea, while having only one register staffed.From the meat and deli counters, always plentiful, fresh, with reasonable pricing. Service there is generally good. Their smaller shopping carts work well for me on crowded weekends. How nice that most customers return them to the corrals for retrieval. Management is always present of the floor directing staff, or ringing on a register during the rush. As a retired retail manger of 37 years, this is key.I need to give props to the cashiering team, generally upbeat, not robots, with a number of standouts. Efficient and positive, like Jace & Caitlin, but especially Taylor, who knows how I organize my purchases on the belt with the various bags I bring from home. Instructing the bagger, engages customers, always smiling. She is exactly the personality you want dealing with customers at checkout.
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December 2022 by Guy S.
I always enjoy shopping at this S.B. store. The store is clean. The meat & produce sections are neat and easy to select items. Prices are fair and often less than other major markets. All the staff are friendly and happy to help.
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November 2022 by A M.
Have been coming here for years, just stopped by looking for ground beef and the butcher told me it would take an hour!!! For something so common! When I said I would go to another store he said ok , 30 minutes!While 5 people with blue uniforms working there with one customer in addition to me!Obviously it would be too much work for them or they are not prepared!Went to see the manager and the only thing he could say, it should not take that long! Thank God I wasn't asking for something rare!I guess service means nothing or they are just not prepared for common item. NOT GOOD
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September 2022 by Ken W.
Top rated grocery store for cleanliness, variety, quality of products and services. I just stopped in here and this is the nicest grocery store I have been to in ages. Clean. Plenty of choices, One of the LARGEST BEER FRIDGES AROUND. Wow. Plus they have a fresh fruit stall and we got the BEST strawberry & walnut spinach salad I've had in a very long time. WATERMELON!!! Really. This place is awesome. They have what looks to be a WHOLE FRIDGE AREA for your coffee needs! I found this store to be better set up and displayed store I have visited. Also super clean and perfect. Better than ANY if the other stores around.
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February 2022 by Lily E.
The staff are great, management is great to talk to. I love the family atmosphere. I like that they know who I am and say hi when I come in. They are alway helpful when I need them and check out is easy. They have been great throughout the entire pandemic. It's nice to see a store that sticks to the values they advertise to have.
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January 2022 by Heather F.
I love this store!!! Friendly staff, great produce and awesome prices. I shop here weekly if not twice a week. I have never found products out of stock, they always have fully stocked shelves. It's very nice during times like these to be able to depend on your local grocery store to have your back. Good job Stater Bros
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July 2021 by Jason S.
I hate this place so very much. The manager is an incompetent; toxic turd. And all the employees make mistakes constantly. I've been ripped off by this crapfest of a market over and over again. They will overcharge you multiple times and then blame you for their mistakes if you call them out i.e. toxic. Most of the time they don't give you your change or the correct change if you pay cash. I walked outside and realized they owed me $6 in change so I went back in and was accused of stealing $6 dollars from the cashier because he imagined in his head that he gave me my change: the cameras and management finally gave it to me after being complete dicks the entire time.. they haven't given me change multiple times so be careful as this place is horrible. There is a Pavilions up the road and a Sprouts across the street, please shop there instead because they won't ruin your day with incompetence. The incompetent manager insisted of overcharging me; it was an older man, he didn't know what was going on and made constant mistakes he had to apologize for under his stank breath. This market always makes mistakes and their food isn't that good nor fresh so I see no reason why anyone would shop here when there are so many good markets nearby that never make mistakes... I don't know who Constance S. is, she must be working in customer support or have been off work that day, but it's all shallow emptiness to cover up horrible service and treatment. If she was there she would have been severely disappointed in all the B.S. they put me thru. No thanks.
