-
April 2024 by Elisabeth Goodwin
CVS doesn’t seem to keep the vitamins I NEED in stock! This has happened numerous times and I feel like CVS doesn’t care. Perhaps I need to shop elsewhere and get my prescriptions elsewhere also!!
-
January 2024 by Michael Romero
Cheapest price and most accommodating staff.
-
January 2024 by Jesus Villegas
Quinton is a hero! He helped me find a vaccine at a lower price than at a competitor’s pharmacy (Rite Aid). I really appreciate Quinton’s help.Also, I interacted with other members of the staff and everyone was helpful and professional! Thank you!!!
-
November 2023 by Jenni J.
This must be the slowest service pharmacy in the whole Universe. I was told to wait for a prescription for 30 minutes. After 30 minutes, the pharmacist asked me to wait for another 20 minutes. I do not understand why they treat customers so poorly.
-
October 2023 by Patricia Aguilar
Went in today to exchange an item I bought online to pick up in store. They would not return it because they are not on the Program. I had to drive to another CVS where they were on the program but told me they wouldn't exchange it because it was a different district. Went to third one and she gave me such a hassle and just swapped it out because I stressed that I needed it that day. She scolded me and through the one she kept across the counter. I've been a loyal care pass member and this is the first time I bought online. What a nightmare.
-
October 2023 by Howard G.
At CVS, at Lake Forest, Ca., on Lake Forest Road as of October 17, 2023, I had a Covid Pfizer shot, al ways I taken a Moderna shot, I get a severe reaction from it. I try something new, at this CVS Store no appointment necessary, walk in. Accept on Wednesday no Shots are given.
-
September 2023 by Roobie T.
Pharmacy staff were so lovely to me. I needed to pick up a time sensitive prescription on Labor Day, and was willing to just pay whatever it cost. (No insurance, and in a pickle.) The staff filled the script super quickly and even went on the hunt to find me a coupon to help with the cost. I probably looked pitiful. But they went the extra mile on a HOLIDAY and were so nice.
-
July 2023 by Daphne Berry
I gave a review on a previous request.
-
June 2023 by Nawal Koja
It was a great experience
-
June 2023 by Tony K.
went to pick up a prescription drug. after discussed with the pharmacist regarding the doses, she asked me to wait till call.waited for 30 minutes, I found she has already left for the day, and was toldsomeone still working. After 15 minutes passed again, I asked what was going on , and found it has been ready for a long time ago, but no one called me.No wonder this CVS pharmacy has only 2 points on Yelp.TK
-
June 2023 by Google user
I had to wait 45 minutes in a LONG LINE for my prescription that was ready and waiting!! There were two unfriendly people \\\\\\\"helping\\\\\\\" waiting customers!!!The CVS employees had trouble speaking English!!!! I said and spelled my name slowly 5 times. It wasn't until I showed her my driver's license that she understood!! Then there was one!! Many others were working in the background!. They kept calling people up who had just brought in their prescription while the line for already completed RX's were EXHAUSTED in line. They should designate lines for RX's already done \\u0026 ready \\u0026 another line for people who just dropped off prescriptions!!!! The ONLY good employee in the Pharmacy is Steve \\u0026 he was off.
-
May 2023 by Bari Egan
I had to wait 45 minutes in a LONG LINE for my prescription that was ready and waiting!! There were two unfriendly people \"helping\" waiting customers!!!The CVS employees had trouble speaking English!!!! I said and spelled my name slowly 5 times. It wasn't until I showed her my driver's license that she understood!! Then there was one!! Many others were working in the background!. They kept calling people up who had just brought in their prescription while the line for already completed RX's were EXHAUSTED in line. They should designate lines for RX's already done & ready & another line for people who just dropped off prescriptions!!!! The ONLY good employee in the Pharmacy is Steve & he was off.
-
May 2023 by merve meric
Affordable prices lots of fun. It was crowded a little but still full of fun
-
January 2023 by Brett C.
I started going to CVS to get extra large bandages for my mom. I didn't want to buy a cereal box size of bandages just a small box with a half dozen or so bandage that are 2" by 3" or 4" by 6"After the first time I bought a membership which cost me $45 for a year. The benefits are that I get 20% off cvs brand items and a $10 store credit every month that expires if I don't use it. Signing up for the text messages/emails I also get coupons for 30% off also.The question I have to ask myself is what is CVS good for that I can't get someplace else for the same or better?Half of the answer is convenience. CVS is a convenience store. Gas costs money and if one was to drive all over the place to Costco or Walmart to get the cheapest we would burn through our savings in gas going there and back if we were not already. Warehouse stores are usually cheaper but if there is a downside it's that we have to buy in bulk. The problem with that is storage space, desire for variety (when you have 20 or 30 of something when you were only in the mood for "one" of them), and sometimes we forget what we have or lose/damage it because "life" happens.CVS is mostly known as a pharmacy but I am fortunate enough not to need that right now. Instead I shop in its other sections, which have a large number of isles for hygiene related products. They have a variety of toothpaste, shampoo and conditioner, skin care, vitamins and other assorted body care product lines. Likewise the store carries greeting cards, liquor, snacks, sodas/energy drinks, detergent and other home cleaning products, as well as seasonal decorations and gift items. Typically I use my $10 store credit to get an energy drink or two for myself and a bath bomb for my girl. She also likes the "Olay" and "Living Proof" shampoo which I use my 30% coupons on. Note: coupons don't work on state regulated products like milk and liquor; also items on two for $10 sale and such.In December of 2022 I shopped there for some Christmas cards and boxes of liquor that came with a seasonal glass as holiday gifts for my friends. They were quite well received and because of the sale I paid the same price as the big warehouse stores but essentially got the holiday glass for free. I find myself going to "this" store a lot because it is conveniently located near Mother's Market and banks I go to (Chase, Wells Fargo, Bank of America and Union Bank across the street). Atmosphere: 4 stars. "This" CVS is not bad but not the greatest either. Most of the customers appear to be seniors getting their prescriptions filled and such. The lines are either empty or long.Service: 5 stars. Felix and Yoly are great employees. You have to ask for a key to use the restroom but when you gotta go... Quality: 5 stars. Their products are CVS brand and mainstream. A fair review acknowledges that distributors/retail stores sell other companies products. They are not responsible for the quality of the other companies products. The business's real measure is how well they deal with defective products and returns. Value: 4 stars. Their prices are not the worst but not the cheapest either. Their only real competition for prices are warehouse stores like Costco and Walmart. If you are a member or can get the coupons and don't mind playing the coupon game you can beat or match the warehouse store prices and not have to buy in bulk. So its greatest value is in saving gas and taking advantage of its deals, membership, and coupons. If you were going to buy something anyway it saves you on average between $1 to $10 dollars. I think Costco sells pain relievers (Kirkland brand) for about 4 cents a pill CVS (with membership) can beat that by a penny but saved me $2 to $5 in gas.
-
January 2023 by Sally S.
This review is for Quinton in the pharmacy. Excellent customer service skills!Was impressed by his commitment to get prescriptions transferred from another CVS location.With pharmacies getting hit hard for the past few years, it was nice to see someone still putting in optimal effort.