CVS in Lake Forest, CA, is known for its helpful and professional staff, who go above and beyond to assist customers. The store manager has been praised for her quick action during difficult situations and for being supportive of her team. Customers appreciate the great service from the pharmacy staff, even during busy times, and they have received help with urgent prescriptions, especially on holidays. The store is well-stocked, making it easy for shoppers to find what they need, and staff members are always available to provide directions or assistance. However, there are requests for updates to the store, particularly regarding restroom facilities. Overall, CVS is recognized for its hardworking employees, including a dedicated associate who has made a positive impact on customers over the years.