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January 2024 by Kory Downing
Great and welcoming staff, made the first-time buyer’s experience very easy. Had both personal and industry knowledge needed to compare equipment efficiently and was available whenever additional help was needed. Will definitely return in the near future!
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January 2024 by Steve Frank
Very good experience. Called ahead to see if the bike cover I needed was in stock. It was and I was able to pick it up right away which is always a good thing. Friendly service is a plus, thanks Dylan!
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December 2023 by Andria Y
Everyone there is super nice. They were also very helpful and asked if I needed anything. They greeted me upon coming in and even though I am female, no one presumed that I did not know how to ride, and that is very important.I had a couple returns, and I had no problems returning them. They were very easy to work with, and also also wished me a good night when I left. I’d say very good customer service without being annoying.
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December 2023 by Brigitte Hobbs
My husband and I had a wonderful experience. Dylan was very very helpful. He Was very professional.He helped us find a motocross helmet for my son for Christmas And a lithium battery for my motorcycle, and a few other things definitely would like him to help us in the future.
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December 2023 by x6oscar6x
Truly an awesome spot, had a few times going in this week and always have a great chat with the staff. Dosen't always stock what I supusificly need sometimes. But I always get great give advice and recommendations. But always my first stop shop.
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December 2023 by Ethan Kohan
Every time I come here the staff is beyond helpful and super nice. They have everything you need and although you can probably find cheaper, I always choose to give them my business. I encourage everyone to come to this spot if you need anything
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December 2023 by Dmytro Izvoznikov
I got a motorcycle as a Christmas gift and was so excited to ride it, but didn’t have a complete set of riding gear. I was surprised that Cycle Gear is open on Christmas Eve. They had everything I needed. The sales person was knowledgeable, helpful and professional. Great service ?
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November 2023 by Tomasa “Tammy” Reyes
Excellent service. New riders this is a spot to get your gear. Any question this guy has the answer to your questions. These guys are not here just to make a sale, they are also concerned about your safety. Love the service.
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November 2023 by Rafael Nevares
Cycle Gear is constantly great. Their online selection and policies are great. Although their website could stand to be faster.Matt and the crew at my local store (Laguna Hills, CA) take care of me as if I were family. I don’t waste my time going anywhere else.
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November 2023 by Foox Life
Amazing first time experience at this store! My son decided he wanted to try dirt bikes so I got him a Kawasaki not knowing there was a whole gear assortment he needed to ride. Went to Cycle gear to get him everything he needed to be prepared to ride. The sales rep Cam was quick to help me as I looked around the shop totally clueless. He was kind and so knowledgeable about the sport and patient with me while I shopped. I told him his sizes and he helped me find the perfect pants and jersey set with gloves and a helmet. They are fully stocked with everything you would need. They have great deals and wonderful team members. Thank you so much Cam for all your help:). Ps I even got a discount for being a first responder!!!
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September 2023 by Jordan Mejia
Jordan the store manager is one of the most awesome and helpful store employees I have ever come across at a cycle shop. Also Josh, will go above and beyond to get the job done…Success will follow both of them and the energy they brings wherever life takes them. Definitely because of them I am a returning costumer. Best cycle gear location around.Kindly
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September 2023 by Nicholas Deitz
The staff was very helpful with fi di g the right helmet for wife. She gave them what she wanted in a helmet and gave her several brands in the needed size. They gave a good description of the helmets and she decided on the one that met her requirements and chose her color.At check we also our military discount. Great experience. ?
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September 2023 by Matt Ates
Reasonable fees although I wished the tire recycling fee was also included in the actual cost and not mentioned as an option and added fee. Customer service and overall staff was very helpful and nice.
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September 2023 by David W.
I went to Cycle Gear in Laguna Hills to buy a couple of dirt bike helmets. Their online site said they had a lot in stock, but I know that websites are often outdated. I called in and Matt and Jacob told me exactly what they had on the shelf and held 2 of them for me. I went in and tried them on and they helped me locate some other options as well. They were both very helpful and friendly and know a lot about the sport and gear. I was so glad to find employees who actually cared about helping me and taking interest in my needs. Thanks so much!
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July 2023 by Shiva K.
No surprise that they have this many five star reviews! I bought a helmet about a month ago and after using it a few times I realized it is too tight, I was not expecting to exchanging the helmet would be that easy, but Matt made it very easy. they didn't even question and if I have been using this or how long has it been and just exchange it with no problem! Amazing customer service