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February 2023 by Chloe V.
Everyone who works there is always really nice and helpful. We've been picking my grandma's prescriptions here for years, and they always make sure to ask how she's doing and if she needs any refills on anything. They're great!
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December 2022 by Juan G.
Very convenient store for me because it is right across the Laguna VA Health care Center, and we can get our prescriptions there if we need to! The two people at the counter working on prescription fulfillment were very nice and welcoming. The store has a lot of stuff, from over the counter medication, to wheelchair and walkers, to special orthopedic shoes. Very interesting the amount of different things that they have available. Store is well organized and easy to get around.
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September 2022 by Lucille V.
I needed a full sized wheelchair for a week and they only have transporters. I was able to obtain one by driving to another location and El Toro picked it up from my hotel when we left. They were very helpful assisting us in this matter. Fast forward a year later and I am I the same predicament. Now I am on hold, hoping they can find a wheelchair. It seems that this location does not cater to wheelchair needs, as I have had no problem in other parts of the country or world. El Toro is the only store willing to help me.
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August 2021 by Victor G E.
Not much to say. They didn't have what I wanted but in the past they were more expensive than other pharmacies. They also have a limited selection.
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April 2021 by Donna Hisey
The team is amazing! Friendly, professional. highly recommended!
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February 2021 by Jessica A.
I gave one star because it would ask me for a rating but it would be zero start.I came at this location for drive thru covid-19 test, the lady in charge handling the test was rude with really bad attitude, yelling at me from 15 ft away, making me feel because probably I have covid I'm different than her, like she doesn't like her job at all and the person in front of us she look upset by her attitude,I'm a nurse and I work with covid patients all the time and because of that I won't treat them differently, I try to give the best care. If you don't like at what you doing than look for another job, I'm pretty sure their is other people with better heart at what they doing.
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January 2021 by Anuj P.
Friendly staff, was in and out very smoothly. They are taking measures against covid as I always see them cleaning and making sure to wipe everything down. Knowledgeable staff!
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January 2021 by Brenda L.
This is a neat pharmacy. Staff is very friendly. I use their Drive-thru COVID test. It is contactless. I will admit the test lady could be friendlier and she was on her phone a couple of times while I was doing my nose swab. However, I appreciate the service that is provided by the pharmacy and the ability for the test to be drive-thru. If you do the service make sure you drive to the back of the building as that is where the COVID testing is set up. Got my results within 3 days. It was faster than the CVS test wait time.
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October 2020 by Caroline C.
Convenient to use. But was a little surprised they charge shipping fee to mail it to you. I've used others which don't. If it wasn't through my doctors office it would not be my first choice.
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March 2020 by John R.
Great place for medical supplies. Outstanding selection. Teresa really knows her stuff! My wife really liked the Vionic shoes. Will definitely go back again.
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January 2020 by An Lan P.
It would seem random to take the time to write a Yelp review for a pharmacy but the Diabetes Store Manager Ashish was amazing! I am going through a gestational diabetes program through Hoag Hospital and they get the initial diabetes supplies from this pharmacy. When I called Ashish to get my refill, he was so patient, sweet, and personable. He took the time to explain everything and was very helpful over the phone. In person, he was the same! He gave excellent customer service and I was very happy with how easy it was to get the supplies I needed. I just came in and picked it up and his friendly and warm demeanor made the experience even better. Thank you Ashish!
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September 2019 by Pat L.
Wow! This is the PLACE TO GO for walkers!!!! Determining the right fit is no easy task! Thanks to the excellent customer service provided by Vili, we purchased the perfect walker for mom! Vili took time to share benefits of the various options including wheel size, storage, weight, etc. He explained the importance of proper height and made the necessary adjustment to fit mom. He also had mom practice setting the brake, sitting and walking to insure she fully understood all functions. I appreciate his patience and respectNo need for assembly either! We walked out the door with the perfect walker at the perfect price! THANK YOU VILI !!!!
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August 2019 by Lindy E.
Really great customer service! They offer automatic refills mailed to you which is super convenient. They are even willing to call you before your refill is due to make sure you need it. All my interactions with the staff have been great and they are super genuine and helpful!
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February 2019 by Karen N.
Thank you for your wonderful customer service. We rented a wheelchair for a relative while they were visiting and we were so pleased with the customer service we received as well as the quality and price for the rental. We compared several places when making our decision and are so happy we chose El Toro Pharmacy. Joe and Theresa are amazing to work with!!! They truly care about their customers!!!
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September 2018 by Ivan V.
Ed and Christine are amazing people. I work in the pharmaceutical industry, believe me when I say, most pharmacists don't put in the effort and kindness that they do here. Def my pharmacy if I need any future antibiotics, hopefully i can learn to pack enough cold gear and not get sick on my next camping trip.
