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December 2023 by Alex R.
Pacific German is one of the best places for your European cars to be. The quality that this shop has matches no other out there. My stock A4 Audi starter here and it transformed into a beast stage 3 Audi . These guys know what there doing plus they have great time management and keeping you informed every step of the way. You're gonna love it here .
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October 2023 by Ward Blackburn
They recently performed a long overdue service on my 2008 Porsche 911 Carrera, including new tires. They quickly overcame some issues with the new tire sensors and the car now rides like new! They also recommended their local detail shop to put the finishing touches on the paint/interior. I would recommend Pacific German for any discriminating auto enthusiast looking for knowledgeable and professional service on their car!
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September 2023 by Eddie Sotto
Shawn is a pro and I trust him and his staff. They are not the cheapest, but are ethical and fair which I believe is worth something. Even if they are higher than other shops at times, I still want him to have all my business as he has been more than fair on other unpredictable repairs, when he or other shops could have gouged me. They send photos to illustrate any issue so you see exactly what they claim is wrong. Transparent.Services: Steering & suspension repair
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September 2023 by Phillip Froehlich
Dealer quoted over 10k, everyone else was just trying to save me 10%. Pacific German saved me much more and came highly referred. Fair pricing, very responsive, and confidence in their expertise.Services: Tires
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September 2023 by Manoutcher Goudarzi
I took my 2023 porsche Spyder to pacific German for over axel pipe , front wheel spacers and replacing factory air filters with BMC filters also changing factory paddle shifters and pairing my PDK shifter.It all came out great, Tyler was my contact and he was great and very knowledgeable and helped me with my decisions for upgrades . I highly recommend pacific German .Services: Air & cabin filter replacement
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September 2023 by DA Shanin
Pacific German team continues to impress me with their professionalism, honesty and expertise. I’ve been trusting them with maintenance and performance upgrades for my Porsches and Audi for several years, and they always deliver as promised.
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August 2023 by Rasmus Ekman
I had my Porsche 997 TT in for engine repair, and ended doing the clutch and miscellaneous other things while the engine was out. Very knowledgeable and quick turnaround. Shawn was very responsive and kept me up to date on progress throughout. I’ve tried other shops in the area, but this is probably the one I will stick with. You pay a bit more than some other places, but I think you get what you pay for. Knowledgeable technicians and good service.Services: Steering & suspension repair
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August 2023 by Rick Goodin
My wife and I were so pleased with the customer service we received from German Precision recently. Shawn, Tyler, Elizabeth and their team treated us with kindness and enthusiasm.I would highly recommend them to both my friends and enemies!Great job German Precision!
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July 2023 by Brian J.
This father son business at Pacific German are bullies and crooks. I bought a Kline inconel exhaust for my GTR R35 back in 2020. I tried to cancel order way before this exhaust was even built. The crooks denied my request! Long story short I got stuck with this 10k exhaust system. Which we ALL KNOW you cannot LEGALLY modify our exhaust in California. But again owner refused to work with me to give me a refund. So I called today! 3 years later trying to get some information on this exhaust to try and get to some money back and sell it. The pictures on Klines website are ALL I have to go by. So they have a 2017 exhaust. The one I was given!!! And another exhaust that Kline says is for 2020's? My GTR is a 2020 not a 2017??? Why would Pacific German refuse to give me any information about this exhaust after selling it to me? When I tried to find out today? So when I went to pick up my exhaust from the crooks the father opened ALL MY boxes and threw ALL my exhaust parts on the ground!!! Used vulgar language and told me many things to my face that takes a grown man not to react too! Photos are taken as soon as I got home that day. Wish I had my phone that day to record this owners violence towards me. Just want some information on this exhaust you SOLD ME CROOKS!!!
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May 2023 by Jesse C.
If I could give negative stars I would. They tried to scam my mom out of $14000 dollars. Total con artist that likes to take advantage of elderly people! Made up a bill for $14314.33 to fix a headlight harness and said it could be 4-6 months. I called to let him know we would be taking it to a dealership to get fixed and he then charged my mom $800 storage on her car. It was there waiting for the quote to fix it! It cost a total of $930 and 3 days to fix the wire harness. That's a bit different than $14000 and up to 6 months. The dates on the pictures show the charges. Total con artist!
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March 2023 by Angelina R
I was referred to them by someone else and so I called, they emailed a quote. I was okay with the pricing and they offered me to come in Friday. I emailed them back all the info they requested to set up my appointment for Friday (today). All week leading up to it, they didn’t responded to any of my emails to confirm a time/ appointment. I politely followed up. No answer back again. I called and a gentleman picked, I explained I haven’t heard back at all over email and want to confirm/ book my appointment for my service on a Mercedes. He told me he knows about the email thread & will get right back to me. 2 days have passed, he never emailed me back. I’m really disappointed & surprised at the unprofessionalism.
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February 2023 by Charles heath
The best source for trusted expert advice, service, and reasonable cost post factory warranty for your Audi. They stand behind their service and address any issues promptly. These folks know your car better than the dealer and are a pleasure to do business with!Services: Air & cabin filter replacement
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February 2023 by Simon C
Tyler installed retrofit auto park assist and brake hold for my Audi A8 today and I’m very happy with the result. The whole experience was flawless and highly recommend this business!Service: Electrical
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February 2023 by Charlie Bukow
I don’t ever write bad reviews, but this shop left a terrible taste in my mouth. This shop was super rude to me the entire time i dealt with them. They said my inspection would take an hour and it took until the next day. They then told me that I needed to replace my timing chain RIGHT NOW and that it would cost $4,000. For reference this is on an f30 bmw. When I told him I’d rather limp it back to my usual shop and see what they would quote me he got mad. I’ve never seen a grown man throw a temper tantrum like that, especially over something so little. Don’t let the fancy cars out front convince you into spending twice what you need to.
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January 2023 by Tristan T.
I have to say that I really do not enjoy going onto Yelp to bash a business - even more so when it's a family-run one. My experience with Pacific German started out in September 2022, when my father had just picked up his Audi R8, eager to begin the modification process on it. I've seen Pacific German's Audi R8 at a couple of local car meets, so I thought: "Hey! Why not hit them up? They have a pretty sweet car for inspiration". I ended up giving Pacific German a call and spoke briefly with Tyler, communicating what we wanted to do. Tyler exceeded my expectations, giving me an in-depth explanation and quotes for everything. I'm not going to lie, Pacific German is pretty expensive - even as far as luxury car modification goes. But hey! That's why you get a quote before. I ran the prices by my father, who (like any rational person) wanted to shop around before committing. I ended up going with another local shop that I've trusted 3 of my previous cars with (they charged 1/2 the cost on EVERY bit of labor). I won't namedrop them for their sake (go read some of the responses from the owner when Pacific German receives a 1* review LOL).Fast-forward to December 2022, the shop I went with ended up not wanting to install the last modification (Audi GT4 Spoiler) due to some missing parts, and suggested going back to Pacific German since they have installed many in the past. I already knew the heavier price going into this, so reaching out to Tyler once more, I bit the bullet and decided to go for it. Over the phone Tyler definitely sounded disappointed that we had gone to another shop, but still accepted to slot us in for an appointment in the coming new year. Most importantly, I communicated that the spoiler was in fact MISSING parts, hence why we wanted Pacific German to take over the remainder of the project and source the correct parts.As promised, I had delivered the car yesterday for the appointment, with Tyler personally seeing us off. He inspected the car, noting a couple things, but overall saying that we needed a panel painted (I knew this and had already gotten a quote in September), and listed all the small components I was missing (retainers, bolts, nuts, and washers). This morning we agreed on the prices and gave the green light to initiate the install. A couple hours after, I get an email from Tyler saying "The boss is upset over this deal..." and to come pick up the car. I am confused at this point. Didn't I literally just communicate and confirm with you what's going on and happening? Why would you make me go and drop the car off, then tell me to pick up the car again? My father who is on the email thread decided to be non-confrontational and instead ask VERY nicely if Pacific German could make an exception. Shawn then privately emailed my dad (lol) and essentially gave the equivalent of the middle finger to him. I was astonished that my father was given such a dismissive response, that I sent an email back stating that the personal commentary was unnecessary and outright unprofessional. To which I received another private email (lol). He went on about describing the shop I went with as: "I don't particularly have any respect for other so cal shops who are nothing more than Instagram famous hacks". A grown man badmouthing others in the automotive community. Rather than respond, I decided to let him have the last word. No point in "wasting their time", as he so often says.Look, I'm relatively hopeful that as a family business they have a future. Tyler seems to have his head on right with business etiquette, but the big "boss" Shawn needs to relax a bit with that egotistical attitude. Maybe it's time to let your kids who have a better grip on societal norms do the talking, while you retire with a nice drink under the sun! :)I can easily attach the email thread between my father, myself, and Pacific German. Even though Shawn does an awesome job *sarcasm* about deleting his signature at the bottom of the emai
