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March 2024 by Isabella Lovett
I just recently downsized and have been in the market for a storage unit. I came in to this location and spoke with Brianna and Ashley. They are AMAZING! They were incredibly helpful in showing me the different space options and helping me figure out what would work for me and my belongings. Highly recommend calling to speak with either of them if you’re in the market for a new storage unit.
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March 2024 by Jessica Logsdon
Came in to take advantage of a great sale on some moving boxes. Brieanna and Ashley were GREAT! Such a huge help and very friendly. I highly recommend this location!
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March 2024 by Katherine Brumagin
Wonderful customer service, Ashley was so nice and helpful! It was such an easy, experience! Thank you so much!!?
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March 2024 by Sweet Bread (SWEETBREAD)
Amazing staff easy access And very secure. When I run it out of place here then play knew that I was racing against the clock because they closed at 6 and she stayed open for an extra 15 minutes to allow me to get the last of my stuff put into my storage unit
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March 2024 by Elle Ball
5 Star Review for Miguel & Ashley. They both went out of their way and answered every question I had in regards to the space. They also advised me on helping me chose a moving company that was in reach with my budget. Miguel made the rental process extremely quick and easy. The facility is very clean compared to other facilities I have seen. I would highly recommend them to anyone looking for someone to have a storage with. Great job.
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March 2024 by Karen Ridley
Public storage is a storage scam. They force the customer to sign a month to month contract but also raise rent every month. I pay almost $200 for an5×5 unit (one of the smallest units available.) I planned to move stuff out today, and they said, "Too bad we already have your money so you have to do it at the end of the month." Any other landlord would say,"we will prorated your 2 days this month with us and refund you the rest." Not them. I will NEVER patronize Public Storage again. They raise rent exorbitantly for people on fixed incomes as well, like my parents who live in LW. They are a total rip-off...Additionally, my storage unit lock was broken into last year. They have no security features like cameras installed so were unable to tell me how this happened nor able to implicate the person/people responsible (my unit is inside a building so security should be a no- brainer.) My things are not secure, yet I am paying outrageous costs for rent. Storage units and thus personal propery is not safe in this location.
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January 2024 by Jason Thomas
Good storage place. Always see deals on storage. We had 2 units 10x15 for a couple of months and had no issues.
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January 2024 by Matheu Woodson
Chris L was amazing help! Super friendly and he made it an overall great and easy experience.
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January 2024 by Rudy Padrol
Amazing customer service the day before new years by Eric from Mission Viejo. Found me a better option at another location and referred me to Irvine for a 10x30 same day availability.Thanks Mr Eric and Ghizala at Irvine also for helping me get in today.
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November 2023 by Bill Schwerin
Highest Praise and Appreciation to Ashley for her over and above customer care. She is so dedicated and provides excellent customer service. Very helpful and friendly! Thank you for your wonderful support securing a storage unit and making it so easy.
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October 2023 by Nelson La Rocca
People are very friendly and helpful. The place is clean, storages are very accessible. The company also provides an app in order to control their gate.Highly recommended
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September 2023 by Kara Gray
Lee was great. I had to quickly get another storage unit an hour before they closed and he was on it and super accommodating.
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August 2023 by NIcole Ruston
Chris was extremely helpful and provided excellent service. Great rates and clean
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August 2023 by Miranda L.
Love this storage facility. It has easy access, I can open the gate with my phone. It has several different options of storage spaces. Some like garages and some like closets. Some you can drive up to and some are elevator accessible. I really love that I got a great deal on my unit as well. The staff is always amazing. Thank you Lee for being so kind and helpful!
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August 2023 by Natalie Martinez
Miguel was very nice and helped us get the right storage we needed.
