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January 2024 by Big Brizz
Its Sees! Enough said if you have had their candies before. Love their dark chocolate candies!
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January 2024 by Tim A
Update: After writing the review below a See's representative immediately reached out which is great, shows they do greatly value their customers and reputation. My concerns were passed on to the District Manager (who reached out to me promptly) and the manager (who also reached out to me). Based on this I decided to give the Laguna Hills store another try and had a much better experience. Genevie (associate that helped me) was patient, friendly and nice. She was very knowledgeable about the different types of chocolates; overall great customer service from her.Original Review:Drew the short straw with customer service. When getting my custom chocolate box Americ C. (per name tag) had attitude, was rude and flat lied to my partner and I. Additionally she wouldn't let me sample a single chocolate and gave my partner attitude when saying she wanted to try one piece (all the other customers were getting multiple samples). Furthermore when selecting a 1/2 lb. box she said we were required to fill the whole box regardless of weight multiple times (she was trying to stack chocolates on other chocolates and smash in as many as she could). Called See's headquarters and they said this is not the case and the employee must have been confused.Good candy but I'll never go back after this experience! Americ C. needs to be let go as she definitely ruined the positive festive holiday spirit we had before going in.
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December 2023 by Tim A.
Drew the short straw with customer service. When getting my custom chocolate box Americ C. (per name tag) had attitude, was rude and flat lied to my partner and I. Additionally she wouldn't let me sample a single chocolate and gave my partner attitude when saying she wanted to try one piece (all the other customers were getting multiple samples). Furthermore when selecting a 1/2 lb. box she said we were required to fill the whole box regardless of weight multiple times (she was trying to stack chocolates on other chocolates and smash in as many as she could). Called See's headquarters and they said this is not the case and the employee must have been confused.Good candy but I'll never go back after this experience! Americ C. needs to be let go as she definitely ruined the positive festive holiday spirit we had before going in.
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November 2023 by Lorraine C.
I love stopping off at this location of See's Candies before I go next store for groceries at Trader Joe's. The staff is so professional, helpful and friendly. Thank you Cameron and Riley. The birthday cake chocolate is so yummy. Visiting See's Candy is a wonderful connection to my Irish parents's love of their boxes of chocolates for the holidays.
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September 2023 by Katrin Goto
Victor the manager, personally greeted us, gave us each a sample of your delicious chocolates. He was super gracious and helpful in aiding us choose the most wonderful packages of assorted chocolates. Please rewardsuch great employees generously. They are an asset to your organization & the root cause of why people keep coming back. Thanks Victor!
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September 2023 by Denise F.
I had the best experience buying See's Candies. Cameron, the sales representative was so polite and accommodating. I was impressed with his personality and thoughtfulness. Thank you Cameron for making my experience so rewarding!
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July 2023 by Colin Marshall
Beware if you purchase at Pavilions the boxes have different weights, for instance, I thought I was buying a 1lb Assorted box but it is actually only 12.7oz for $29.99!!! Also there is no description of each chocolate.
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July 2023 by Denise T.
This is my favorite See's shop! I stop in here about 2 times a month. I always look forward to seeing Victor and Cameron. They always make it a point to Welcome everyone with a warm gracious Hello!Always a pleasure and a delight!Thank you!!!
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July 2023 by Opal L.
I love going in and perusing the flavors, especially since you usually get a free sample or two! Overall See's is pretty good, but not phenomenal imo and there are definitely better chocolate shops out there. The ingredients seem just a tad on the cheaper end (don't quote me on that tho lol it's just the vibe I get from the general taste)
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June 2023 by Ryan Y.
Needed a gift box of see's chocolates in a pinch, Riley was a huge help!Great service.Clean store!
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May 2023 by Aaron E.
Great service and the answer for graduation. Don't forget to tip your kiosk worker for turning the iPad toward you. That's worth a dollar at the very least.
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May 2023 by Sean Sanford
Best See’s around Orange County. Their Assistant Manager is dedicated to serving their customers and their Friendly staff offers the best customer service, attention to detail, and the freshest chocolate around. I Highly recommend visiting this location and getting some treats!
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March 2023 by Carr O.
I had a TERRIBLE experience at this See's Candies in Laguna Hills.CARMELLA AND VICTOR completely HARASSED ME. I wish they would bring back SELENA to manage this store - as she had managed the Laguna Hills Mall store when it was there.All of the other See's Candies stores in the Orange County area have excellent customer service - but CARMELLA AND VICTOR really RUINED IT for me at this store. Thanks
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January 2023 by Michael B.
WHAT A SWEET STORE ! While my wife was inside Trader Joe's next door I popped in here to have a look. A friendly male employee greeted me the moment I stepped in the door. A few seconds later the same guy offered me a tempting free sample chocolate....I declined because it was pre-lunch. I told the guy we bought about $100 worth of See's Candies delicious chocolates a few days ago at our store near home in Irvine. YOU GOTTA LOVE SEE'S CANDIES !NOTE - Of course with over 22 million views of my Yelp reviews and pics in 2022 I can tell you what is great !
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December 2022 by Anita Anderson
Need more sugar free
