“Rare Honesty and Excellent Service at 949 Auto Repair.
I cannot recommend 949 Auto Repair in Laguna Hills highly enough.
I grew up on the East Coast and moved to California more than 15 years ago. During that time, finding an auto repair shop I could truly trust was surprisingly difficult. Too often, I left other shops wondering whether the repairs were actually necessary or if I was being sold services I didn’t need. That all changed when I found 949 Auto Repair.
The shop was recommended to me through a family acquaintance, and I have been bringing my Lexus SUV to Mike since 2023. From my very first visit, it was clear that he operates with a level of honesty, professionalism, and integrity that is incredibly rare. Mike takes the time to explain exactly what is going on with your vehicle, answers questions patiently, and never pressures you into unnecessary work. He genuinely wants his customers to understand what their cars need and why.
One experience in particular cemented my trust in him. I was convinced that all of my brakes needed to be replaced. Many shops could have easily agreed and charged me thousands of dollars for work I assumed was necessary. Instead, Mike carefully inspected everything and told me that my rear brakes still had approximately 20,000 miles of life left in them, possibly more depending on my driving habits. He could have made an easy sale that day, but he chose honesty instead. That kind of integrity is priceless.
What sets Mike apart is that he treats customers the way every mechanic should, but few actually do. He is knowledgeable, transparent, fair, and genuinely committed to doing what is best for the customer rather than what is most profitable. Every visit reinforces my confidence that my vehicle is in the best possible hands.
I have since moved to another city, yet I still make the trip back to 949 Auto Repair when my vehicle needs service. That alone should say everything. In a world where trustworthy businesses can be hard to find, Mike and his team have earned my complete confidence and loyalty.
If you are looking for an exceptional mechanic who combines expertise with honesty and outstanding customer service, look no further than 949 Auto Repair. They have my highest recommendation, and I would not hesitate to refer my family and closest friends to them.”
8AM - 5:30PM
23192 Verdugo Drive, Laguna Hills
Transmission Repair
“Aaron and the team did a great job. Great communication on the repair I needed and also providing suggestions to confirm warranty coverage before doing the repairs. Very happy I found these guys.”
“I am working on cars, so most time I know the problem when it’s come to repairs and I noticed they are honest with me since they tell the exact problem
I’ll definitely recommend this place 100%”
“I needed a second opinion on my my car after I was told by the dealer that I needed an expensive repair. I read the reviews about Cabot Auto and went there. I cannot say enough how nice everyone was. After a thorough inspection Gary told me that the repair was not needed but he will keep an eye on it next time I come for regular maintenance. So refreshing to have someone you can trust and is so pleasant to deal with. I highly recommend Cabot Auto. Thanks Gary and Tina.”