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November 2023 by Oliver Villanueva
Cris is very helpful and friendly. Highly recommend this place!!!!Its awesome!!!! Very friendly and helpful.. i highly recommend this storage. I moved to last minute from another storage due to high increase or rent and they help me bigtime.
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November 2023 by Mj Goddard
Cris Montoya was extremely helpful in finding us the perfect spot at the Laguna Hills property. He is very knowledgable about the layout of the space , was very polite and helpful and also very friendly. We are very happy with our choice and Cris made the process an easy experience for us.
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October 2023 by Maham Ziabakhsh
Cris was a very good Storage attendant & helped me getting a good deal for my storage unit. The Next, Andrea was Above & Beyond with her service & the extra accommodation provided for me. Wow ?! Thank you ?
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October 2023 by Alex Zonin
Simply the best storage - staff is very friendly. Prices are reasonable. The management donates to good causes like cancer research.
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September 2023 by Valorie Annunziata
I was in desperate need of a storage unit last minute. I showed up extremely stressed out and was treated so well by the staff. Facility is clean and easy to access. Got a fantastic price that no one could beat!!
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August 2023 by Jeffrey Litz (starship77)
Very easy to do business with. I was shown a better option- minimal price increase- and was assisted well in transferring US Storage locations! Thank you!
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August 2023 by Eric Althouse
Andrea, the Property Manager at the US Storage Center at 23370 Moulton Parkway, Laguna Hills, CA was extremely helpful to me when I rented a storage space for the first time. She took the time to thoroughly explain the details of rental agreement and showed me around the complex. I decided on the large unit, 1st floor inside that appears to be better temperature controlled verses those units on the outside. I have items that wouldn't do well in the heat. The rental amount for the first 2 months is 50% of the regular amount. The location of the storage center is conveniently located close to my apartment on El Toro Road. As a Retiree on a fixed income, my only suggestion would have US Storage Center offer a long term rental agreement, perhaps at least 1 year, with a lower, more affordable monthly fee for the duration of the agreement. I would definitely recommend this storage center for anyone needing a unit in the Laguna Hills area.
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August 2023 by Narayanan Thekkepat
We called and scheduled an appointment to view their availability and within 15 minutes we saw the unit and rented it. We were also other options. Its secure and the manager is on site and it is gated.Thank you Cris Montoya. He works with you and your needs and BUDGET. Highly recommend this location.
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August 2023 by Devon Bradley
Cris Montoya is definitely the man you want across the counter from you If you guys need help! He went above and beyond helping me and my mother making sure we didn’t leave without a storage space ! Definitely coming back if ever in need of another storage space.Thank you Cris !
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July 2023 by Hannah M.
I felt like the process was straight forward and easy. Was patient with me and answered all my questions thoroughly.
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July 2023 by Michelle Chartier
I just rented a unit today...I had the pleasure of meeting Chris the Property Manager. He was so helpful, friendly and courteous. I'm very happy and relieved..w his help I got the unit that suits my needs at an affordable, great price!Thank u Chris for ur help today!Michelle Chartier?
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May 2023 by Taylor Lagese
Omg Andrea, you’re such a delight! thank you for making me feel so comfortable with my first time renting a storage unit. You made the whole process so easy for me & answered every question I had. Coming from customer service myself- I believe these interactions deserved to be recognized! US storage is lucky to have you as an employee, Andrea!
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April 2023 by Eltagonde J.
I'm glad we found this location at Yelp. Andrea and Rain are very helpful, friendly and very detailed about the facility. Highly recommended guys!!!!!!
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March 2023 by Cali Shani
I rented a unit from May 2022-January 2023 at the Moulton Parkway location. Best experience I’ve had with a storage facility! Property Manager Andrea Benitez and her team always provided outstanding customer service. Any issues/concerns I brought to their attention was handled/addressed immediately with a helpful and customer centered approach. 10 out of 10. I highly recommend this location!!
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March 2023 by Elina
I have had nothing but the best of service from management going above and beyond meeting all my accommodations and expectations. Pros: they are onsite 24/7 & I have seen management constantly taking the time on the property securing the business, area kept clean, online reservations secured my rental (great deal&affordable), they have really met my accommodations (twice), and free reserved truck to help move as advertised!!! Cons: None! I have spoken with fellow renters here who have been here awhile with no problems and good experience. Thank you Andrea and Rain….your the greatest!
