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February 2024 by shelley herbelin
Been coming here for years. Easy access drive-thru to pick up meds everybody is awesome here
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February 2024 by M
15 years my grandmother and I were customers at this specific pharmacy until we both moved out of the area. The multiple pharmacists that work here are wonderful and have provided consistent professional service. The other staff whom are not pharmacists have taken great care of our needs as customers. My grandmother has received multiple vaccinations here. All of her records have been maintained accurately in one place has made caring for her that much easier. I have also been given guidance regarding which medications are okay to take together and which ones are not. I’m eternally grateful to Renee King and all of her staff for the years of caring service. I wish all of you the very best. Thank you for your consistent help.
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December 2023 by Ralf Jaeger
Sunday, 12/17/2923, 2:13 pm This Walgreens is still closed even so it portrays at the door and in Google to open at 2pm after lunch (1:30-2pm). Not sure if they are closed for good, but they might be.
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November 2023 by Soma T
Took flu shot and covid vaccine here. smooth check in and really professional job on injecting! I didn’t felt pain at all.
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May 2023 by Donna Beavers
I've been going to this Walgreens for15 years. They are definitely part of my health care and everyone working there is friendly and knowledgeable.?
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March 2023 by David D.
Walgreens on El Toro is by far & aways the best pharmacy in OC. Renee has been fantastic; the most caring and patient centric pharmacist I've ever known. I've been using the store for over 10 years for my key meds. Renee has always gone the extra mile to help whether it's callbacks or help with reimbursement. Sadly the store is now down to a much smaller crew than before , but they are all longtimers who really know what they're doing; it's a real team. Suki always has a smile & is a very sweet person at the counter & drive thru. ; I forget the name of the woman tech who takes in all new RXs, but she also has a very warm & compassionate personality, always willing to help where others don't. All 3 of them are extremely hardworking to make sure they take good care of you, & they are a solid team. Walgreens is lucky to have such a dedicated & hardworking team supporting what's probably one of their busiest stores. Thank each of you for all your support you've given me over the years!! David
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March 2023 by John “Trevor Fox” Brown
Poor service and rude staff!
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March 2023 by Shannon V.
BEWARE IF YOU RING THE DRIVE-THRU BELL!!! THEY WILL MAKE YOU WAIT LONGER WHILE THEY CHIT CHAT WITH EACH OTHER INSIDE!!! When they do FINALLY "help you" the Pharmacy Technicians are snippy and rude! I waited 15 minutes in the drive-thru before FINALLY being helped! Ridiculous!!!All of my medications are supposed to be on auto-fill. However, I found out that only one was put on auto-fill. The only time I ever seem to not have a problem at this location is when they have floater Pharmacists who actually help you vs the ladies (Pharmacists AND Pharmacy Technicians) during the week that can't seem to be bothered.The Pharm Tech was taking so freaking long to get my meds that I ended up having to leave as they were going to make me late for work. Save yourself the hassle and go somewhere else to get your medications filled!!!
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January 2023 by Rob Leon
Friendly fast service, convinient location.
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October 2022 by Julie N.
I just left Walgreens on El Toro Road in Laguna Hills...honestly, I am in complete disbelief regarding a visit for my flu and pneumonia vaccine.I arrived on time for my appointment, checked in, redid my information they lost and corrected the pharmacy who had the wrong vaccines set up for me.Things happen not a problem.I was told to sit down and they would be right with me.After sitting for 30 minutes I asked the pharmacist, "Veronica", how much longer the wait would be.Instead of a answer she looked at me, and in the most aggressive nasty way said , "If you want your vaccinations sit down and when she was ready she would do it or else I could leave".I told her I just needed a time frame because I had to be somewhere and I wanted to let my next appointment know I would be running late.She would not give me a answer.I waited another 20 minutes, she called me in and after having to listen to her complain about her busy day she literally said she did not need, quote,"MY S*** OR ANYONE ELSES S*** TODAY,"exact words (I have the proof) Then she seemed to vent powerfully when she jammed the two needles in my arm which really hurt.Now I am worried she may of done something else...I am still breathing as of now.I understand we all have a bad day but even in your worse days do you curse and behave like this to a customer or anybody like this...I don't know of any professional thus far who would act like this.I give this a -10 location and I am following up with corporate.Can't wait to see her face when she denies it...I have the proof.Very disheartening to see behavior like Veronica's at Walgreens El Toro road Laguna Hills.
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April 2022 by Daphne B.
Good people. The ladies there work very hard and are nice to me. They know me by name.
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January 2022 by according2mel
Amazing staff. Lots of over the counter items to buy.
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November 2021 by Jillian P.
I waited in the drive through pick up for 30 minutes. I was third in line. When I got to the window, I waited 10 minutes before someone came to the window. ??? Inside, there were four or five staff, on th phone. One cutting paper. Shouldn't one person attend to the drive through ? I'll be transferring all my prescriptions to CVS at target. Really don't recommend this place, even if there is a drive through.
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November 2021 by John Z.
This place has the worst customer service. Unfortunately, my wife has to take both doses of COVID vaccines here, so we had to experience it twice. Everytime, the average wait to get her shot was at least an hour, which we understand, due to understaffing in all businesses. The issue is their attitude. We went in today to get my wife's second dose of COVID vaccine. She is currently 9 months pregnant. We arrived a little earlier than our appointment time, and we asked the lady( Veronica) if that is ok, and she said yes, we just need to wait for the vaccine to thaw. We were the first inline checked in for the vaccine and right behind us a long line of customers came in for the vaccine. We filled out the forms and waited. The customers came after us has been called in one by one to get their COVID shot, then the family with kids, then another family with kids. All the customers behind us in line has gotten their shots and left. At this point, my wife has been sitting and waiting for over an hour with 9 months pregnacy, which is very uncomforting. So she asked Veronica when is her shot going to be ready and hoping to hear that we are next inline. Instead, she got greeded with Veronica's very annoyed face and hush voice asking my wife "what time is it? What time is your appointment?", implying that we should not even ask her the question. Our appointment was at 11:45am, we arrived at 10:45, and at the time it's 11:50 already. At this point we have been waiting over an hour and the attitude Veronica gave us were highly unprofessional as a medical professional or as any service professionals. We got the shot and left the place extremely upset without doing anything wrong. Again, we understand the short of staff in all businesses, we just thought Walgreens should evaluate the employees about their work ethics. After all it is a pharmacy that supposed to provide help for people. We will never go back to that Walgreens again.
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November 2021 by Wayne A.
My wife describes it as "my walgreens pharmacy " Pharmacist is very helpful, as is the staff. Drive up window but my wife prefers to go in. This is pretty much a medication only place. No groceries or ice cream here. My wife describes them as kind and nice. Very patient with everyone. Especially elderly.
