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March 2024 by Doug Spangler
Did an excellent job and kept us informed throughout the repair
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March 2024 by Matt Brigham
The body work at this shop is good, but if you are assigned to Stephanie as your point of contact — switch or take your business elsewhere! Over the course of my 2+ week repair, she only called me once (at the end when my car was ready) & routinely (3x) failed to call me back when she told me she would. I had to call her each time I wanted an update on my vehicle, and twice she answered my phone call to tell me she was too busy to talk to me, asked if she could call me back “in 15 minutes” or “in an hour”, and never did. At one point, I considered driving down to the repair shop to get an update on my vehicle because I felt that would have been more productive than playing the phone call game with Stephanie. In short, I had an unprofessional and unacceptable customer service experience. The body work is high quality.
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March 2024 by Gail OConnell
I had my car repaired here earlier this year. But I kept getting a "low washer fluid" warning. Since they had worked on that part of my car I brought it back in. What they found was that something (rat?) had chewed on the small black tubing. They replaced the tubing at no cost and even washed my car. Great service, great people. Big thanks to Brian (Manager) and his crew for making this so easy.
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March 2024 by jeff Duda
Fast turn around and outstanding results!
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February 2024 by cynthia del rio
Allen was so helpful from beginning to end my car repairs went smooth!
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February 2024 by lee dawson
I recently had an unfortunate incident on the fwy resulting in a smashed windshield but thanks to Caliber Collision my car is brand new again! If you're ever in the need too I highly recommend you go there for repairs! LD
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February 2024 by Kati Moffitt
Vehicle was towed here and held indoors multiple days during a rainstorm to prevent further leaking. Inspected and recommended to different mechanic they believed would better be able to serve us due to the nature of the damages. They moved the vehicle to the recommended mechanic and performed multiple other services (that many other mechanics might charge for) for free. We dealt primarily with Brian, and despite the car sitting in his shop several days, he was professional, kind and generous with us and applied no pressure while we figured out our issues with the insurance company. Highly recommended, great experience with Brian and his shop during a difficult experience.
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February 2024 by Nancy Williams
The staff is so friendly, so competent and kept me up-to dateI highly recommend them
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January 2024 by Trinidad Valdez
Stephanie and everyone are amazing at what they do. Stephanie is so nice and sweet she helped me so much I really appreciate that! Thank you Pablo and all the techs that worked so hard to fix my car and get it back quickly. I am telling all my friends and family how great this place is! 110 percent customer service.
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January 2024 by Ali E.
I am pleased with the repair and the customer service is great. They kept me in the loop during the repair process.
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January 2024 by Michael Jorgensen
scam artist who help insurance abuse you. You have been warned
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January 2024 by Geoff Wilson
Brian and Stephanie are awesome! Thank you!
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December 2023 by Paul B
Caliber Collision has always provided top notch Auto Body Repair, along with customer service, that always exceeds our expectations. They have a communication system that is very easy to keep you informed with every stage of your car's progress. Every staff member that I interacted with was friendly, professional and courteous.
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December 2023 by Marydale Leonard
Great communication, details, customer service, and everything else you would want from an auto shop completing your auto repair. Thank you, Caliber Collision! Allen Cabrera was awesome. Ask for him if you want excellent customer service.
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December 2023 by Ramona solis
In the past 30 years, unfortunately, I’ve had to go to body shops for my cars. Caliber collision experience was 100%. They even took the keys to my rental and returned it to enterprise. I was upset initially that I was hit, however caliber collision actually made pain-free.
