The Cox Store in Laguna Niguel offers a variety of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest devices. Customers appreciate the quick and efficient service provided by the staff. Many reviews highlight exceptional customer support, with team members helping to lower bills and resolve issues swiftly. One customer praised the team for disconnecting previous services and securing a good deal on a new plan. Another notable experience involved the store manager, who went above and beyond to return a lost wallet containing cash, showcasing the store's commitment to customer care. While some customers feel that the company has policies that may not always favor them, the overall sentiment is positive, with many expressing gratitude for the helpfulness and professionalism of the staff. The store focuses on elevating the in-store experience with exclusive offers and reliable service, making it a solid choice for tech upgrades and support.
Map Location is on the wrong side of the building. Google Maps is showing the location on the back door of another business. Google won’t accept my correction.
May 2025
Wow! Cullen at the La Paz store helped me in 6 minutes flat lowering my bill from 109. to 71. WOW WOW WOW! Great customer service from COX!
April 2025
Quick visit to return some equipment very friendly and helpful
