CVS Pharmacy in Laguna Niguel is a full-service pharmacy with experienced, helpful, and caring pharmacists. The pharmacy team is described as incredibly loving, gentle, friendly, professional, and wonderful. They listen during consultations, have time to fill prescriptions on time, and are very helpful. Many customers recommend this location specifically because of the staff's kindness and support. The store is a very busy location. For shopping, it is noted that shelves are often empty and they frequently do not have what customers need, suggesting checking online for item availability before visiting. However, for pharmacy services, it provides quick and convenient prescription management with same-day pick-up, online refills, and a helpful app. Customers can get vaccines, and pharmacists can search for savings. While the retail side can be lacking, the exceptional, caring service from the pharmacy staff leads many to choose this CVS over other nearby pharmacies.
Elma, Mariam and the team is great. I have always had a good experience at this CVS location. I don’t understand the negative reviews but wanted to share my experience for what it’s worth. Thanks Elma , Mariam and Team!
January 2024
It’s a very busy location and most of the time the shelves are empty. I only go there to pickup medication and supplement. They never have what I need at this location. I would check items online to make sure they carry it before making the trip to this location.
January 2024
I have a very good experience at CVS customer service amazing people answering all questions
