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July 2024 by Walker Brandt
Went in at 9 am, Sunday and no visible person there. We walked through majority of store to find our merch then back up to front, still nobody in sight. Stood at the counter and called out several times and nobody came. The store was essentially unattended.
Another customer went to find someone and found the one man there who was only a few isles away but didn't come when we all called. He came but was unfriendly and had little interest in customer care. First & last time we'll go to this CVS
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December 2023 by Sandra Abraham
Best neighborhood CVS. Best Staff, pharmacy and manager too.
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December 2023 by Roberta K.
This CVS sells gift cards that have the security code scratched off. Hector, the cashier who sold it to me should've checked to see before I purchased it. I did not know I should've looked myself before purchasing. I know now! $150.00 Nike gift card to be exact. Where is CVS Laguna Nigel's employees work ethics? I also got in touch with Nike and no one is accepting responsibility. Be aware Senior Citizens!
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December 2023 by OC A.
Lady at the front desk smells like BO every time I come here. Makes me gag, she knows it too cause all the people turn there face.
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November 2023 by Gil B. Jr.
This store is a solid three stars. I wish I could give it more, but I cannot. I entered the store and didn't see a single employee until I had wandered around most of the place. Even then the one employee I did see didn't even make eye contact with me. There were no checkers available, so I was forced to do self checkout, and since my price didn't match what was in the app, I needed to get some assistance. Why did I use the app to check the price? Because there was no price on the shelf for the item I was buying. I am disappointed, as I was hoping this would be my new CVS location. I guess I will continue to search since they keep closing the ones around me.
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October 2023 by S Mack
Customer service was very bad. I walked out.
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September 2023 by MaDonna W.
I can't believe how dissatisfied I was at CVS today... unbelievable. Picking up my prescription and purchasing a few other items, I put my CVS card in front of the cashier at the pharmacy, her name was Rose and she said I don't need to scan it. It shows up on my screen I said, please scan it for me, in the past. If you don't scan the card, some of the discounts do not register. She said." no I am not going to scan it., I don't need to scan it" I could not believe what I was hearing. So I said one more time will you please scan it just to make sure. She said." no I don't need to scan it." What I should've done next is talk to a manager but being in a hurry, I left, got into my car and realized that the 35% off coupon was not applied to my purchase . I can't tell you how crappy that service was and how crappy I felt driving away . Come on people lets up our customer service game .... You lost me CVS La Paz.
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September 2023 by Charlie Nouri
Everything is OK in this location , I am very satisfied with it .
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September 2023 by Karen W.
Awful customer service! Came in looking for a Halloween item the website stated was in stock (I had previously come in for the same item 3 days prior and was told to check back in a couple of days). I understand items don't always get stocked same day... So here I am again today and Tiffany has an awful attitude. Didn't greet me or anything and as the employee in the front informed her what I was looking for she simply said "if it's up in the rafters I can't get it!" I wasn't expecting her to get it, I was going to ask who could give me a better idea of when the load would be worked through...i was told to come back and see the store manager and I will. Hopefully, he will have a better attitude
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August 2023 by Stevie G.
This has to be the worst Place ever for prescriptions. I am now gonna move my scrips an additional 5 miles away just because this place is such a pain, you need a prescription just to deal with wait. Do yourself a favor get prescriptions ELSEWHERE!!! Or come back here and see I told you so!
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July 2023 by glenn halverson
Ridiculously slow, every time!
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April 2023 by Ian Baer
They are lazy and rude. Been coming here for years due to prescriptions being sent here and never had a positive experience. The pharmacist that answered the phone today was so rude that I’ve decided never to go back there again.
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February 2023 by Jules F
I've had nothing but great pharmacy customer service at this location. Also a nice selection of retail/food product across the entire store. I totally agree with another reviewer about the CVS brand tights - they're soft and fit great on extra long/skinny torsos.
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February 2023 by Debbie M.
Today, I used self checkout at the main register at CVS La Paz store. After paying for my items left to go back to my office. I suddenly realized that I left my $40. cash back from my debit card at the machine. I called the store immediately and fortunately Janet checked the checkout machine and saw my cash. I returned immediately and we confirmed I was the correct patron. Big thank to Janet! Honest and efficient employee CVS!
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December 2022 by Robin Vanca
The leggings by Lilly are amazingly soft and many different patterns to choose from they even have holiday ones.I love them!!
